Apply for Customer Success Specialist Role at Innovatz Solutions Sdn Bhd

Malaysia Job Openings

Innovatz Solutions Sdn Bhd

Customer Success Specialist

Bayan Lepas

FULL TIME

October 15, 2024

Company Description
Innovatz is a Global Management Consulting, Technology Services, and Business Process Outsourcing Company with headquarters in Kuala Lumpur, Malaysia. We have a strong presence in multiple countries and a workforce of over 500 skilled professionals. Innovatz follows a Human-Centered Design Approach to achieve business results and deliver innovative staffing solutions for over 8 years. This position is a permanent role with our top IT client.
Role Description
This is a full-time on-site role for a Customer Success Specialist - Mandarin speaker located in Bayan Lepas. The role will involve tasks such as ensuring customer satisfaction, utilizing analytical skills, providing customer support, effective communication, and delivering exceptional customer service daily. This is a 24/7 rotational basis job shift.
Qualifications

Strong Customer Satisfaction, Customer Support, and Customer Service skills
Excellent Analytical Skills
Effective Communication abilities
Proficiency in Mandarin and English languages
Experience in a similar customer-focused role
Ability to work effectively in a team
Fresh graduates are encouraged to apply

What we offer

Permanent role: Our client offers stable, long-term employment, providing job security and growth opportunities.

Attractive salary: Competitive market rates ensure that employees are compensated well.

Language allowance: For those with multilingual skills, there’s an additional language allowance of up to RM300, rewarding proficiency and diversity.

Career growth: Our client provides ongoing training and development, allowing employees to progress in their careers within the organization.

APPLY NOW or email your latest CV to patricia@innoavatz.com.my!
Job Types: Full-time, Contract
Contract length: 24 months
Pay: Up to RM4,200.00 per month
Benefits:

Maternity leave
Opportunities for promotion
Parental leave

Schedule:

Day shift
Early shift
Night shift
Rotational shift

Application Question(s):

Notice period

Work Location: In person

We regret to inform you that this job opportunity is no longer available as it has expired

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