Malaysia Job Openings
Platinum Victory Facestyle Sdn. Bhd.
Food and Beverage Assistant (All-Day Dining)
Kuala Lumpur
FULL TIME
September 6, 2024
- Greets guests and presents them with the menu.
- Informs guests about the special items for the day and the changes in menu if any.
- Recommends food and beverages to the guest and also try to upsell.
- Takes food and beverage orders from the guest.
- Issue receipts, accept payments and return the correct change.
- Performs basic cleaning tasks as needed or directed by the supervisor.
- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc., without egg etc.
- Communicates to the guest and provide assistance with their queries.
- Coordinates with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serves food and beverage to the guest as per the course of order.
- Be attentive to guests.
- Promptly respond to guest with any additional request.
- Remove cutleries, replenish utensils, refill glasses etc.
- Properly open and pour wine at the tableside.
- Adhere to grooming and appearance standards consistently. .
- Must be familiar with basic cooking skills.
- Assist bus persons with stocking and maintaining the restaurant stock levels.
- Help to answer the telephone and perform financial transactions.
- Print closing report and pass the cash to the front office / accounts department.
- Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
- Close the shift on the POS terminal.
- Candidate possess at least a Primary/Secondary School/SPM/"O" Level/Higher Secondary/STPM/"A" Level/ Pre-U or equivalent.
- Minimum 1 to 2 years of Food and Beverage Waiter experience in hotel line is preferable or equivalent experience.
- Proficient to speak, write and read in English, Bahasa Malaysia and Mandarin. Able to communicate in Mandarin will be an added advantage.
- Able to work under pressure and deal with stressful situations during busy periods.
- Able to access and accurately input information using a moderately complex computer system.
- Strong interpersonal and problem solving abilities.
- Good in computer literate (Word, Excel, etc.).
- High level of integrity and sense of responsibility with commitment to good governance.
- Excellent communication and presentation skills.
- Independent with good organization and multitasking skills.
- Willing to work on shift basis.
Pay: RM2,000.00 - RM2,300.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
- Afternoon shift
- Day shift
- Early shift
- Rotational shift
- Overtime pay
- Performance bonus
- STM/STPM (Preferred)
- working experience in four or five stars hotel: 1 year (Preferred)
- Food and Beverage Service: 3 years (Preferred)
- waiter / waitresses in a F&B outlet: 2 years (Preferred)
- Bahasa Malaysia (Preferred)
- English (Preferred)
- Chinese (Preferred)
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