Malaysia Job Openings
Platinum Victory Facestyle Sdn. Bhd.
Food and Beverage Captain (All-Day Dining)
Kuala Lumpur
FULL TIME
September 6, 2024
Job Responsibilities:
- Complete the outlet’s daily Supervisor’s Checklist.
- Must know the requisition point and prepares the requisition form for food supplies and operating guest supplies for the approval of the Outlet Manager and/or Asst. Manager.
- Check at the start and at the end of the shift that all service attendants complete their opening and closing tasks.
- Prepares details required for pre-meal briefing - out of stock items, reservations, daily specials, VIP reservations, etc,
- Takes the daily food supplies inventory to ensure availability.
- Prepares and submits breakage and loss report for the shift.
- Attends weekly Outlet meeting and other meetings required of this position.
- Makes endorsement in the logbook at the end of the shift all guest comments, complains, accidents, unusual events or any matter that will affect the following shift.
- Records the daily sales and covers of the outlet at the end of each shift, in the absence of the Supervisor.
- Communicates to the immediate superior and subordinates in a timely manner, any important information, related to operations.
- Knowledgeable of all the standard operating procedures in the outlet.
- Capable of implementing consistently in his/her shift all the service standards established for the outlet.
- Assists and assigns the mise-en-place at the prescribed hours.
- Checks at the start of the shift that all supplies in the station are complete.
- Checks from time to time the availability of seats, greets guests and seats guests.
- Ensures food and drinks are well presented.
- Knowledgeable of the outlet’s menu and drinks, its standard quantity, presentation and preparation.
- Presents menu, takes order, offers suggestions and promotes restaurant’s specialties.
- Assists the service staff in the service of food and drinks.
- Handles guest complains professionally and tactfully.
- Checks the accuracy of the guest’s bill before it is presented to the guest.
- Coordinates with the Hostess and assigns tables for guests with table reservation.
- Knowledgeable in bar tendering and wine service.
- Capable of operating all the equipment in the outlet.
- Candidate possess at least a Primary/Secondary School/SPM/"O" Level/Higher Secondary/STPM/"A" Level/ Pre-U or equivalent.
- Minimum 2 to 3 years of Food and Beverage Captain experience in hotel line is preferable or equivalent experience.
- Proficient to speak, write and read in English, Bahasa Malaysia and Mandarin. Able to communicate in Mandarin will be an added advantage.
- Able to work under pressure and deal with stressful situations during busy periods.
- Able to access and accurately input information using a moderately complex computer system.
- Good in computer literate (Word, Excel, etc.).
- Independent with good organization and multitasking skills.
- Willing to work on shift basis.
Pay: RM2,300.00 - RM2,600.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
- Afternoon shift
- Day shift
- Early shift
- Rotational shift
- Overtime pay
- Performance bonus
- STM/STPM (Preferred)
- Food and Beverage Captain: 3 years (Preferred)
- Food and Beverage Service: 4 years (Preferred)
- working experience in four or five stars hotel/ fine dining: 2 years (Preferred)
- English (Preferred)
- Bahasa Malaysia (Preferred)
- Chinese (Preferred)
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