Malaysia Job Openings
Transcosmos Malaysia Sdn Bhd
Live Chat Agent (24/7 Rotational Shift)
FULL TIME
September 12, 2024
- Ensure the highest possible quality of customer service for our riders and vendors.
- Process order and manage relationship with hundreds of restaurants
- Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
- Ensure that processes are followed and bring in new ideas for improvement
- Constantly work towards improving customer experience.
- Handle customers and vendors requests, as well as external communication with them
- Technical assistance - vendors on order related issues, technical issues for their devices (phone and printer)
Working Location: Menara Public Bank 2, Jalan Raja Chulan
Shift: 24/7 Rotational Shift. 5 days’ work with 2 days off. Off days on rotational basis.
INTAKE : 23rd Sept 2024
Job Types: Full-time, Permanent
Pay: RM2,400.00 - RM2,900.00 per month
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