About the Company
Our client was founded in 2016 to serve the growing demands of logistics to internal and external customer in Asia-Pacific region. Every customer and his individual situation is at the center of our offered solution.
They are looking for a Logistics Customer Service/ Operations staff to join their team in Malaysia, which is supporting the Asia-Pacific region. As a part of a multi-cultural team you achieve exceptional service in cooperation with global forwarders and other stakeholders. You will be responsible for coordinating and monitoring day to-day shipments for appointed international customers, act as single point of contact and handle all mode of transports.

• To book shipments in various modes of transports, primarily sea and air
• Monitoring of shipments and maintaining status and visibility of shipments
• Correct and timely handling and review of all transport relevant documents
• Serve as first point of contact for our customers
• Liaise with our appointed service partners
• Attend to and solve incident and complain issues timely and efficiently
• Fast replies to enquiries and requests
• Be a role model for entire CS/Operations team and valued team member
• Support reviews of standard operating procedures (SOP)
• Co-operate with other departments locally and within the Wurth network.
• To support on any other related tasks assigned from time to time

Requirements

• 3 years of professional experience in international transport logistics
• Proven track record of handling and organizing shipments in one or more of the following mode of transports: Sea, Air, Truck, Rail or/and Express
• Solid understanding of shipping terms, documentation and terminology
• SPM/Diploma in Transport/Logistics or Business Administration, International Business
• Effective written and oral communication skills in English, further languages like Mandarin very welcome
• Well-organized with IT-based day-to-day operations
• Proficiency in common applications e.g. Microsoft Office, SAP experience is a plus
• Willing to take ownership and responsibilities as problem solver

Remuneration
RM 4,800 to RM 5,990
Consultants in Charge

• Patma Ranee | 012 341 8245 | patma.ranee@hunters-in.com

Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM5,000.00 per month
Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Logistic: 3 years (Preferred)

Language:

• Mandarin (Preferred)