Malaysia Job Openings

Agensi Pekerjaan Sunrise Recruit Sdn Bhd

Logistics Customer Service / Port Klang / 5 Working days

Klang

FULL TIME

October 17, 2024

Job Responsibilities:
  • Receive bookings, process job orders, and execute deliveries accurately according to customer SOPs.
  • Prepare and monitor invoicing from job opening to completion for timely submission to billing.
  • Communicate effectively with customers and internal teams, reporting critical issues to the CS Manager for service improvement.
  • Maintain strong customer relationships through exceptional service and proactive issue resolution.
  • Monitor shipments closely, updating all relevant parties until delivery is complete.
  • Focus on personal productivity and job file management to meet performance targets.
  • Follow safety rules and instructions to ensure personnel and workplace safety.
Job Requirements:
  • Possess at least diploma in Logistics/Transportation or equivalent
  • Minimum 3 years of customer service experience in the logistics land transportation industry.
  • Strong communication skills in Mandarin (preferred), English, and Bahasa Malaysia.
  • Ability to follow system processes, work independently under pressure, and meet tight deadlines.
  • Proficient in Microsoft Office Suite and Logistics ERP systems.
Supplemental Pay / Benefits:
  • Medical insurance.
  • Competitive remuneration packages.
  • Good career development opportunities.
  • Performance rewards.
LB
Job Type: Full-time
Pay: RM4,500.00 - RM6,000.00 per month
Application Question(s):
  • Do you familiar with invoicing and billing process?
  • Do you familiar with customs documentation? Please list the form that you are familiar with.
  • What is your expected salary?
  • When can you start / notice period?
Experience:
  • Logistics Customer Service: 3 years (Preferred)
Language:
  • Mandarin (Preferred)
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