DHL Express

Manager – HR (HR Business Partner)

Petaling Jaya

FULL TIME

October 18, 2024

(2400BA4)
Malaysia-Selangor-Petaling Jaya | Full-time | Permanent | Mixed Shift

Role Purpose

The HR Business Partner is responsible in partnering with line management and providing consultation in the areas of Employee and Industrial Relations, Organizational Design, Employee Development, Performance Management, Compensation, Recruitment, Talent and Succession Planning and other areas as required by the Business for HR Value creation.
Key Activities:
Intercompany
  • Acts as business partner/consultant providing advice in different HR disciplines
  • Provides ground level input on operational and business needs for the development of Global HR strategies and initiatives.
  • Help to execute the recruitment strategy and onboarding initiatives.
  • Support to execute Employee development strategies to enable succession and Role readiness.
  • Supports change initiatives and acts as change agent
  • Gather valuable inputs for decision making and planning from all Employee touchpoints.
  • Understand and help to drive organizational interventions to establish and enhance organizational culture and values.
  • Provides HR services and consultation to support the business strategy and needs especially in handling IR/ ER
  • Facilitate initiatives and interventions to develop leadership and Management.
Overall Goals (Intercompany)
  • HR is recognized as an effective business partner by respective business organization/department
  • HR support and initiatives are coordinated in line with business needs
  • My Talent World process executed, succession planning, career development tracking for Talents being identified in place
  • Staff attrition and promotion rates
  • Change initiatives implemented effectively
  • Consistent and optimal structures are in place
  • Organizational culture and values supported
  • Employee Satisfaction (EOS results)
  • Direct customer feedback
Stakeholder
  • Management team
  • Departments in/out of scope of own responsibility
  • Other HR functions (regional/global/ corporate)
  • External Vendors/Suppliers
Overall Goals (Stakeholder)
  • Company strategy and business goals are supported from HR perspective
  • Effective partnerships with respective global/corporate functions established and maintained
  • Effective partnerships with external supplier established and maintained
Process
  • Actively promotes the exchange and adoption of HR best practices within own area of responsibility and in the organization
  • Keeps up-to-date with latest development in HR industry and labor legislation
  • Ensures awareness and compliance with company policies and procedures and respective legal requirements and regulations
Overall Goals (Process)
  • Strong Team Work Approach
  • Internal policies and procedures are up-to-date and complied with labor and other legislation
  • Overall awareness and compliance with internal rules
  • Global understanding of specific local industrial and cultural environment
People Management
  • Acts as a consultant/coach to line managers and employees
Overall Goals (People Management)
  • Employee Satisfaction
  • Effective adherence to all statutory requirements includes but not limit to IR & EA etc.
Skills / Qualifications
  • 8+ years experience in HR role, preferably in an international, multicultural, complex and changing environment
  • University degree, HR specific education/certification welcome
  • Certified IR or any related certification is definitely added advantage
  • Able to provide both strategic and operational HR support
  • Experienced in providing service as a consultant to coach and guide business on all HR related areas inclusive Industrial relations, performance management, compensation & benfits etc.
  • Able to design and develop high impact talent management processes and programs to develop depth, breadth and diversity of high potential talents
  • Assures the alignment and integration of initiatives with company and human resources strategies. Internal thought leader/partner on all aspects of talent management including assessment, succession management, talent management, high potential identification, executive coaching, selection processes, competency modeling and validation, integration and onboarding and workforce planning
  • Proven ability to work collaboratively
  • Excellent customer service skills and ability to translate company business needs and goals into HR capabilities needed to achieve results
  • Excellent English communication skills, both oral and written with demonstrated ability to influence and earn credibility and trust and resolve conflicts through effective consultancy
  • Results-oriented and flexible in dealing with changing and ambiguous situations, demonstrating high personal and professional integrity
  • Demonstrate excellent facilitation and conflict management

Posting Legal Entity DHL Asia Pacific Shared Services Sdn. Bhd.


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