Malaysia Job Openings

Linc Shared Services

Mandarin Speaking Retail Supervisor (Pavilion Bukit Jalil)

Kuala Lumpur

FULL TIME

October 23, 2024

Requirements
  • Candidate must have at least 2-3 years of experience working in a retail environment, ideally in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
  • Strong time management and interpersonal skills
  • Proactive problem solver
  • Willingness to travel and work on Public Holiday/weekends as needed
  • Candidate who interested in Toys and collectibles will be an added advantage.
  • Candidate must be able to communicate in Mandarin/ English /Bahasa Malaysia due to the working nature
  • Candidate must be able to travel between Pavilion KL and Pavilion Bukit Jalil
Responsibility
  • Completes store operational requirements by scheduling and assigning employees.
  • Maintains store staff in well trained.
  • Supervise, train and assist employees like Sales Representatives in customer service, store maintenance and product promotions.
  • Managing the day-to-day activities of the team.
  • Plan and prepare duty roster for retail staffs and prepare a backup plan. Example, if staff is absent, who will be replacing his/her shift. Such working hours shall be compiled and confirmed by 25th of every month.
  • Promotes optimum staff performance by coaching, counselling, and disciplining employees.
  • Report staff issues to the manager (example, MC, leave, staff attitude problem, complaints etc).
  • Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analysing variances.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
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