Hiring on behalf of our client!
Company: Ce X Sdn. Bhd.
Office/Store location: Paradigm Mall
Job designation/title: Retail Sales Assistant, Non-Executive.
Working hours: 45 hours per week.
Working days: 4-6 (Flexible and negotiable).
Working time: Morning shift; 9.15 am - 6.30 pm & Noon shift; 1.15 pm – 10.15 pm.
Contract or permanent: Permanent.
Starting date: Middle to end of November 2024.
Reporting to: Dan Brannigan/James Bradley.
Salary range: Basic salary of RM 2000 – RM 2500.
No of vacancies: 5 people
Company Overview
Ce X - or Complete Entertainment e Xchange - was founded in London, UK in 1992 and is a leading second-hand marketplace for digital entertainment products that allows its customers to sell, buy or exchange entertainment electronics such as video games, mobile phones, consoles, laptops and movies.
Ce X has expanded into Spain, Portugal, The Netherlands, The Canary Islands, Ireland, India, Poland, Italy and Australia, and now has over 600 stores worldwide. Ce X has won many awards including being in the list of Top 100 Elite Franchises (by HSBC) and Shop of The Year 2021 for Games/Consoles/Computers/Phones (by Price Spy UK).
Our long-term goal is to expand our store footprint and to be Malaysia’s leading retailer of second- hand consumer entertainment, electronics, communications, and computer-related goods.
Why Work at Ce X Malaysia?
Ce X Malaysia is an equal opportunities employer full of growth, rewards and recognition:

• Technologically driven company involved in the latest gadgets, infrastructure & tech development.
• Teamwork and support – we go out of our way to help each other.
• Non-corporate working environment.
• Diverse career progression opportunities will open up as the business grows.
• Various incentives and perks.
• We celebrate individuality – be yourself!

Join our dynamic team as a Retail Sales Assistant and embark on an exciting journey of managing buy and sell transactions, delighting customers with exceptional service, and ensuring our store is always pristine and well-stocked. We're on the lookout for individuals with a passion for electronics, from cutting-edge gadgets to gaming gear, who can expertly evaluate the quality of second-hand electronics. Don't miss this opportunity to be part of a thriving retail environment where your skills and dedication will be celebrated.
Responsibilities:

• Greet and provide customers with our services and assistance.
• Address customer service issues such as concerns, queries, or complaints confidently.
• Process sales and purchase transactions on the POS (Point of Sale).
• Examine, evaluate, and test all stock bought in as per purchase SOPs.
• Ensure the store and its inventory are always neat, clean, and organized.
• Ensure that all products are properly displayed and priced.
• Take stock and reorganize merchandise as needed.
• Provide product knowledge to customers.
• Adhere to and follow all store policies, systems, and procedures.

Job Requirements
Requirements

• Able to work shifts on weekends and public holidays
• Good communication skills in English and Bahasa Malaysia
• Prior experience in retail or customer service is preferred
• Experience and passion in consumer and gaming electronics is an added advantage.
• Team player and eager to develop and grow in the retail industry.
• Minimum SPM or equivalent.

Benefits

• Employee discounts at all Ce X stores globally
• Store performance and KPI-based bonuses
• Overtime (OT)
• Medical insurance coverage
• Birthday leave
• Season parking

Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:

• Health insurance
• Opportunities for promotion

Schedule:

• Afternoon shift
• Early shift
• Rotational shift
• Weekend jobs

Supplemental Pay:

• Overtime pay
• Performance bonus

Application Question(s):

• Do you have a passion for gaming electronics?

Could you share your exposure or experience in gaming (if any)?
Education:

• STM/STPM (Preferred)

Experience:

• Retail sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Bahasa (Preferred)

Expected Start Date: 11/01/2024