Malaysia Job Openings

Roche

Roche Patient Assistance Program (RPAP) intern

Subang Jaya

FULL TIME

August 30, 2024

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

We are seeking a motivated and detailed-oriented RPAP Intern to join our Roche Patient Assistance Program (RPAP) team. This internship offers an excellent opportunity to gain hands-on experience in the execution of RPAP and making a difference to patient’s lives. This role will be supporting the patient’s journey throughout the program while compliantly improving access of Roche products to patients in Malaysia.

Key Accountabilities
Operational Excellence:

Assist in updating patient information and treatment cycles accurately into Roche electronic systems.
Review and tagging of supporting documents via various channels.
Generating acknowledgement letters for eligible patients
Review source documents for potential reports of adverse events and product complaints.
Support general administrative duties such as filing documents, distributing documents to hospitals, collection of signed forms from hospitals and other data management.

Others:

Any other duties that may be assigned from time to time as required by the business.

Qualification/ Knowledge and Experiences

Meticulous, thorough and strong attention to detail.
Excellent organizational and time management skills.
High level of integrity as maintenance of confidentiality of all customers and patients personal data is utmost important.
Ability to work independently and as part of a team.

Education/Qualification:

Minimum SPM, IGCSE or equivalent certification is required
Life sciences and relevant social sciences preferred -eg. Bachelor of Pharmacy, Nursing, Psychology
Fluent in written and spoken English and Bahasa Malaysia
Proficiency in Microsoft Office Suite (Word, Excel, Power Point) and other basic computer software/applications.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

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