Malaysia Job Openings

Golden Destinations by ICE HOLIDAYS Sdn Bhd

Tour Operations Coordinator (Non-Experienced)

Kuala Lumpur

FULL TIME

September 19, 2024

Role Description
This is a full-time on-site role as a Tour Operations Coordinator at Golden Destinations by ICE HOLIDAYS Sdn Bhd's office in Malaysia. The Tour Operations Coordinator will be involved in handing in tour arrangement matters.
Responsibility
  • To deal with the overseas DMC, Accommodation or cruise line principle;
  • To assist in making booking in cruise line booking engine; OR
  • To assist in all aspect of tour operations; including itinerary planning, costings, air tickets and ground arrangements, attractions, and other day-to-day activities; OR
  • To assist in doing flight booking through the GDS system (Travelport, Saber and Amadeus)
  • To compile and maintain records of business transactions to ensure all documentations are properly filed;
  • Recording orders for all related tour services;
  • To provide full support for tour packages sales and departures;
  • To educate customers and partners on products, destination knowledge, and provide all relevant customer support;
  • To participate in all field work, including Airport duties and travel fairs
Requirements
  • Require Language(s) (write, read & speak) - English, Mandarin, Bahasa Malaysia (Optional)
  • Outspoken & soft spoken person
  • Good follow up skill and highly attentive to enquiry
  • Comfortable working with computer and mobile phone in long hour
  • Basic computer skill (Outlook, excel, Words and Power Point)
  • Willing to travel when necessary (company will provide allowance if necessary)
  • Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career
  • Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position
  • Candidate without any related experience are welcomed to apply for the role as well
  • Candidate with multiple years of tour operations related working experience can be considered for the role of Tour Operations Executive.
Benefits
  • Standardized Government Statutory Contributions
  • Employee Development Training (annually)
  • Annual Company Bonus (annually)
  • Company Trips
  • Insurance Coverage
  • Company Travel Package Discount Entitlement
*Open for Malaysians Only
Job Type: Full-time
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
  • Health insurance
  • Opportunities for promotion
Schedule:
  • Day shift
Supplemental Pay:
  • Yearly bonus
Language:
  • English (Preferred)
  • Mandarin (Preferred)
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