Morocco Job Openings

Allianz Technology
Policy Administrator - Spanish Speaker
Casablanca
FULL TIME
October 26, 2024
- Understanding requests and providing correct answers and solutions.
- Following procedures and protocols to assist customers as efficiently as possible and managing the escalation of issues as necessary.
- Updating customer data in the system and ensuring accurate documentation
- Actively participating in the improvement of the quality of services offered to customers
- Contributing actively to enhacing customer satisfaction
- You have a good level of Spanish, both oral and written. Fluency in French is also a requirement for this position;
- Experience in the insurance industry is desirable
- Service-oriented and highly accurate
- Eye for detail and spot even the smallest discrepancies and peculiarities
- Finally, you are enthusiastic, eager to learn, proactive, have good written and communication skills and are not easily distracted
- Diligence, punctuality, systematic and responsible approach
- Knowledge of Microsoft Office (must)
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