· Level 3 – Expert: either (i) a level of education which corresponds to completed university studies of at least 4 years attested by a diploma and relevant professional experience of at least 9 years gained after the award of the diploma OR (ii) a level of education which corresponds to completed university studies of at least 3 years attested by a diploma and relevant professional experience of at least 10 years gained after the award of the diploma

DUTIES/ROLE:
· Database server deployment: installing, configuring, patching, upgrading Database servers, Database Management systems, Databases
· Virtual server configuration: configuring, patching, upgrading virtual Servers and operating systems underlying the DBMSs, including Microsoft Windows Server
· Health monitoring: defining, gathering, managing metrics for monitoring databases, operating systems and servers to ensure systems remain healthy; checking error logs, system events, database events, disk space and storage events use monitoring tools including SCOM to identify, prevent and resolve issues
· Security management: Enforce data security and data protection policies by managing security and database access, identifying and auditing user access of sensitive databases in compliance with procedures and regulations
· Database maintenance: installing, configuring, scheduling, monitoring Database Jobs for Backups, Integrity checks, Index maintenance, Update Statistics, etc.
· Backup and recovery: define, create, schedule database backup plans and strategy, ensure restorability, integrate Database-level backups with Operating System-level backup systems like Net Backup, manage Data Retention
· Performance monitoring, tuning, and optimization: define and gather critical performance metrics for DBMSs and OSs to ensure fast database performance using tools like Solar Winds DPA; assess data access patterns and query plans for improving performance by tuning and optimizing database queries
· Business Continuity: ensure to meet SLAs by configuring High Availability & Disaster Recovery, defining, implementing, configuring, monitoring technologies including Always On Availability Groups and Windows Server Failover Clusters
· Automation: define, implement, schedule, monitor scripts for automation of repetitive, recurring tasks using Powershell, etc.
· Dev Ops: define, create, implement Dev Ops pipelines for deploying database changes into production using Azure Devops, Fly Way, etc.
· Data modelling: design, reverse engineer, document conceptual and physical database models and define and update standard operating procedures
· Change management: implement database Changes and Releases into production and other environments, in compliance with standards and procedures
· Coordination: Coordinate and/or participate with multiple teams to coordinate activities from Development, Architecture, Applications, Security, Networks, and Service Management in case of troubleshooting and problem resolution
· Communication: communicate opposing views to stakeholders and facilitate compromise solutions, display and enable teamwork
· Training and Knowledge Transfer: Provide technical training or knowledge transfer to internal teams, ensuring smooth handovers and self-sufficiency in routine tasks
· Assigned ticket handling: Promptly address incident and change tickets assigned through the ITSM tool, ensuring they are handled immediately upon assignment. This includes following up, prioritizing tasks, and resolving them within the established timeframes and according to SLAs