Digital Business Developer

At a glance

Step into the role of Digital Business Developer at ABN AMRO's Personal Banking. Drive digital transformation by understanding client needs and crafting seamless online experiences. Take charge of strategic recommendations and elevate our app and web services. If creating customer-centric solutions excites you, this is your chance to make a difference!

Your job

As a Digital Business Developer, you will be part of a specialized team with other Business Developers. You will focus on improving the user experience of our clients in our digital channels (app & web). You achieve this by translating customer needs into value propositions and comprehensive end-to-end solutions. These solutions encompass the entire process from initial concept to final implementation, ensuring they are aligned with the latest developments in technology, digitalization, legislation, and regulations. Additionally, you consider the requirements and frameworks set by both internal and external stakeholders, including development teams and regulatory bodies.

Working environment

The Grid Digital Channels Personal Banking has about 400 professionals from over 25 nationalities. The spoken language is Dutch and English. We are responsible for Internet Banking, the ABN AMRO app and new digital initiatives. At this moment, we are working hybrid from home and some days at the Gustav Mahlerlaan in Amsterdam. We believe that a flexible approach with multidisciplinary teams focusing on speed, flexibility and efficiency will help in our digital transformation. You will work in a pool of Business Developers with a dedicated focus on one of the teams within the Grid. Here you will be part of a scrum team using an Agile way of working:

• Being part of four multidisciplinary dev-ops teams.
• Informal atmosphere with lots of room for fun.
• An environment that simulates to embrace failures as a necessary step to learn quickly.
• Working together as a dynamic multi-cultural team.

We know one thing about the future of banking: it is all about being a personal bank in a digital age. Our digital channels play a key role: not only showing our customers their transactions, but also in helping them make the right decisions with personalized content. That is why we work hard at ABN AMRO to bring our services to the digital environment, offering customers the seamless digital experience they deserve.

Your profile

• Your acquired professional experience (with project management skills or experience in leading projects) brings a fresh perspective towards improving the digital customer experience.
• Proven experience in strategic communication and strong analytic skills to develop and justify business cases.
• You are able to link the areas of the online and offline world in order to achieve a seamless digital experience.
• You are an independent self-starter who is proactive and more than capable of working on your own.
• You are able to work under pressure and handle challenging scenarios with confidence.
With your entrepreneurial mindset you
• market developments, acquire customer needs and translate this into new propositions that improve the client satisfaction.
• Being a skilled communicator in an environment with different stakeholders you know how to get your message across, get your required information and manage expectations.
• You are a true connecter and continuous collaborate with the Business Developers, Business Analysts, Data Analysts, Product Owners and stakeholders about which improvements can be made to our portals (app and web).
• You are fluent in English and Dutch.

We are offering

• We offer you the freedom to get the best out of yourself, to work flexibly and plenty of room to grow. We work hybrid in different locations in Amsterdam.
• The gross monthly salary (min. Eur. 4.466 - max. Eur. 6.380) is based on a 36-hour work week, including vacation pay and benefit budget. A 40-hour work week is also possible. Salary determination and salary level is based on the knowledge, experience and potential you bring.
• The Benefit Budget is 11% of your salary. The Benefit Budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
• Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
• Personal development Budget of € 1,000 per year, which you can accumulate up to € 3,000.
• Possibility to work from home (in consultation with your team).
• An annual public transport pass with free public transportation throughout the Netherlands.
• An excellent pension scheme.

Interested?

We are looking for a Digital Business Developer with an affinity for customer experience, who wants to bring our digital offering (app and web) to the next level!
If you are interested in this role, let's arrange to meet to see how your profile matches what we are looking for.
For job related questions you can contact Manouk Klaassen (a.i. Lead PO Business Developer Pool). We look forward to meeting you!

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. No unsolicited services or offers, please.

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Aaron Kieboom
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"In ons UX Lab nodigen we klanten uit om vernieuwde applicaties te testen. Zo kunnen we hun gedrag analyseren."
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"Bij ABN AMRO kan veel - zolang je duidelijk zegt wat je wilt, en motiveert waarom."
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Jessie Both
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"Er is hier niemand die de hele dag over m'n schouder meekijkt: ik heb veel vrijheid en pak regie."
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Chris Welfing
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"Je kunt wel koste wat kost aan de slag willen met complexe innovaties als generative AI, maar dat komt de toegankelijkheid niet per se ten goede."
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Job ID 7679