Job Description:
Join our busy ophthalmology practice as a Front Desk Coordinator, where you will play a key role in delivering an excellent patient experience. You will be the face of our practice, ensuring smooth front desk operations and supporting both patients and the clinical team. If you are organized, personable, and have a passion for healthcare, this is the perfect opportunity for you.
Responsibilities:

• Greet patients with a warm, welcoming attitude and assist with check-in and check-out.
• Schedule and manage patient appointments to maintain an efficient clinic flow.
• Answer phone calls, respond to inquiries, and provide information about services.
• Collect payments, verify insurance information, and process necessary paperwork.
• Collaborate with the clinical team to coordinate patient flow and reduce wait times.
• Accurately enter and update patient information in the Eye MD EMR system.
• Uphold patient confidentiality in line with HIPAA guidelines.

Qualifications:

• Previous front desk or administrative experience in a medical office is preferred, ideally in ophthalmology.
• Proficiency with Eye MD EMR (or similar systems).
• Excellent communication and organizational skills.
• Ability to multitask and handle high patient volume with professionalism.
• Bilingual candidates (Chinese, Russian, or Spanish) are strongly encouraged to apply.
• Strong customer service skills with a patient-focused approach.

What We Offer:

• A dynamic and friendly team environment.
• Opportunities for professional growth within the practice.
• Competitive compensation and benefits.

How to Apply:
Please submit your resume and cover letter directly through Indeed
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Medical Specialty:

• Ophthalmology

Experience:

• Medical office experience: 1 year (Required)
• Front desk: 1 year (Required)

Ability to Commute:

• Forest Hills, NY 11375 (Required)

Ability to Relocate:

• Forest Hills, NY 11375: Relocate before starting work (Required)

Work Location: In person