Netherlands Job Openings

Adroit People Ltd.

OCM Consultant

The Hague

FULL TIME

November 14, 2024

Den Hague, Netherlands
Permanent Employment
Tech Mahindra is a global consulting leader and systems integrator operating in over 90 countries, known for combining digital innovation with industry-proven processes. Guided by our "Scale at Speed™" promise, we design transformative, future-ready solutions that empower industry leaders to grow swiftly and effectively. Our mission is to enable enterprises, employees, and communities to Rise for a more equal, prepared, and valuable future.
As our European OCM Consulting practice expands, we’re seeking top talent to join our dynamic team. At Tech Mahindra, we help global clients rethink, reshape, and future-proof their portfolios. By combining global reach with local insights, our team is dedicated to supporting clients in driving their transformation agendas and shifting towards digital enterprises. This journey demands more than new technology; it requires building new capabilities, fostering cultural change, and driving a mindset shift.
We are hiring an experienced OCM Consultant with 8+ years in guiding digital transformation programs across industries. Ideal candidates will have a strong track record in stakeholder engagement, executing impactful communication plans, and delivering training initiatives to foster lasting change. Join us in unlocking human potential and solving complex business challenges.
What You’ll Do
As an OCM Consultant, you’ll be at the forefront of driving transformative change for our global clients, facilitating smooth transitions and maximizing the adoption of new technologies, processes, and ways of working. Working closely with client stakeholders, you will execute impactful OCM strategies and contribute to the development of our OCM practice framework and services portfolio.
Client Project Contributions (80%)
  • Lead and execute OCM activities including change impact assessments, stakeholder analyses, communication planning, and training design/delivery for technology-driven transformations.
  • Collaborate with Change Champions and cross-functional teams to ensure alignment between business goals and change management initiatives.
  • Engage client stakeholders to boost awareness, readiness, and adoption throughout transformation programs.
  • Drive business process improvements, ensuring that redesigned processes are effectively integrated, optimized, and embraced by teams.
  • Conduct change readiness assessments, identifying potential risks and resistance, and provide actionable insights and mitigation strategies for leadership.
  • Drive the Train-the-Trainer programs and develop knowledge-transfer materials to ensure sustained adoption and long-term impact.
OCM Practice Framework Development (20%)
  • Contribute to the enhancement and evolution of the OCM framework, methodologies, and tools, helping to set a high standard across the practice.
  • Assist in creating standardized templates, playbooks, and best-practice guides that can be applied to diverse transformation programs.
  • Partner with senior team members to develop new OCM offerings, staying aligned with emerging industry trends and evolving client needs.
  • Participate in internal knowledge-sharing sessions to strengthen the skills and capabilities within our OCM consulting practice.
  • Skills in Change Metrics and Impact Analysis: Ideal candidates will excel at measuring change impact, managing resistance, and ensuring adoption metrics are met to demonstrate real transformation outcomes.
  • Experience in Diverse Work Environments: "Candidates with experience in multicultural or global project environments are encouraged to apply, as we operate across diverse markets and industries."
  • Adaptability and Leadership Skills: "We’re looking for adaptable leaders who can effectively mentor others, lead workshops, and manage cross-functional teams through dynamic phases of change."
  • Commitment to Continuous Learning and Growth: "At Tech Mahindra, we support continuous learning, and we seek candidates passionate about evolving best practices in organizational change."
  • Outcome-Driven Mindset: "Successful OCM Consultants at Tech Mahindra are outcome-driven and are excited to make a meaningful impact, not just implement change but shape lasting solutions that add value."
Key Qualities for Success
  • Proven Change Expertise: You have a strong track record in measuring change impact, managing resistance, and achieving adoption metrics that define transformation success.
  • Global Experience: With extensive experience in multicultural or global projects, you adapt easily to diverse client environments and bring a valuable global perspective.
  • Leadership and Mentorship: You lead cross-functional teams effectively, engaging stakeholders at all levels and mentoring others to ensure collaborative, impactful change.
  • Continuous Learner: Driven by a passion for continuous improvement, you’re committed to staying at the forefront of organizational change best practices.
  • Results-Oriented Mindset: You focus on delivering lasting, measurable transformations, consistently aligning with the outcomes that matter most.
  • Exceptional Communicator: Your strong communication skills make complex concepts accessible, clear, and relevant for all audiences.
  • Empathetic Leader: Your interpersonal skills allow you to understand and address stakeholder motivations, building trust and fostering engagement.
  • Organized and Efficient: Known for your organizational skills, you ensure that communication initiatives and change activities are executed on time and with precision.
  • Collaborative Team Player: A true team player, you thrive in cross-functional environments, working seamlessly with diverse teams to drive collective success.
  • Creative Problem-Solver: You proactively identify and address communication challenges, developing innovative solutions to maintain momentum and ensure transformation success.
Qualifications
  • Education: Bachelor’s degree in Business Administration, Organizational Change, or a related field; a Master’s degree in a relevant discipline is highly preferred.
  • Experience: Extensive experience in change management and business process consulting, ideally with a senior role in large-scale transformation projects within the telecommunications or technology sectors.
  • Certifications: Advanced certifications such as Prosci, Lean Six Sigma, BPMN, CBPP, or TM Forum Business Process Framework (or equivalent) are highly desirable, demonstrating expertise in change management methodologies and process improvement.
Why Join Us
  • Competitive Rewards: Enjoy a comprehensive compensation and benefits package that recognizes your expertise.
  • Industry-Leading Projects: Be part of transformative programs and pioneering AI solutions that shape the future.
  • Innovative, Collaborative Culture: Work within a dynamic, team-oriented environment where your ideas drive impact.
  • Career Advancement: Access growth and development opportunities designed to elevate your career.
Job Type: Permanent
Pay: €45.000,00 - €50.000,00 per year
Experience:
  • OCM Consultant: 7 years (Preferred)
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