Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties and Responsibilities
Under the direction of the Head of NDWC Project Management, and in coordination with the Chief NDWC as the typical Project Executive, but largely on own initiative, they will be responsible for the initial phases (such as IFB and Price Proposals), planning and cost estimation, implementation, and management of complex projects in particular through:

• The management of time, cost and quality of all facets of the assigned project(s).
• The management of requirements in coordination with the customer.
• The management and motivation of project team(s) through clear guidance and assignment of work.
• The application of standard project management techniques in accordance with the Prince2 methodology (e.g. change control, risk/issue management).
• The development and maintenance of project plans in Service Now and in compliance with NCIA Directives and project management best practices.
• The identification, planning, and allocation of resources to meet project milestones and/or initiate corrective actions when necessary.
• The use of EBA (Enterprise Business Application) to monitor and control project financial status and execute project managers duties in NCIA-defined Procure-to-Pay processes.
• The monitoring and control of project progress to ensure resources are utilised in accordance with the approved budget and within the approved timelines.
• The sustainment of effective communications with different stakeholders (internally and externally), through the provision of briefings and the organisation of meetings in particular, including with NCIA top management.
• The consideration of Programme requirements as required.
• The provision of relevant inputs to the various Agency's reports.
• The application of NCIA and P3M Best Practice guidance;
• Maintain liaison with other Project Managers and Programme Managers to ensure the integrity and coherence of NATO CIS systems and capabilities.
• Maintain close contact with NCIA Customers.
• Maintain close relationship with the appropriate levels of NATO bodies involved in NATO CIS processes.
• Represent the Agency in assigned NATO committees, steering groups/boards as required.
• Maintain contact, as required, with representatives of industrial organisations within the NATO nations.
• Stay abreast of technological developments relevant to the area of work.
• Participate in training, as applicable.
• Deputize for higher staff as required.
• Perform any other duties as required.

Competencies or Personal Attributes:

• Deciding and Initiating Action
• Time management and prioritisation triage
• Adapting and Responding to Change
• Delivering Results and Meeting Customer Expectations
• Formulating Strategies and Concepts

Essential Skills and Experience

• A recognised project management qualification (such as Prince2 Practitioner, Managing Successful Programmes (MSP), Project Management techniques based upon PMI Knowledge area or Agile, and recent extensive experience (at least eight years) in the Project Management of major communication and/or command and control/management information system for a large organisation. The lack of formal project qualification may be compensated by the demonstration of expertise in the domain.
• Experience in applying multi-discipline engineering and management techniques in the acquisition of complex communication and information systems.
• Proactive attitude in seeking and maintaining trust from stakeholders.
• Proven ability to communicate effectively orally and in writing with good briefing skills.
• Experience in small, medium and large IT implementation
• Experience of creating Price Proposals and Invitation for Bids competition packages to industry
• Experience of leading Project Boards and Senior Management escalation Project Boards
• Experience of proficiently and professionally managing internal and external customers (such as the NATO Enterprise).
• Experience in supplier management, negotiations, conflict resolution and contract management
• Experience in managing external contracts and contractors
• Experience in procurement, logistics, testing, change management and asset management.
• Experience of mentoring and supporting more junior PMs
• Experience in creating and leading high performance delivery teams
• Experience in communications in front of higher management and large groups (briefings, written and oral presentations).
• Experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Desirable Skills and Experience

• Extensive experience with project planning toolsets, preferably Service Now.
• A recognised Service Management qualification (such as ITIL Foundation, ITIL specialist courses).
• Experience in private and/or public cloud infrastructure deployment, user and application migration projects (Iaa S, Paa S, Saa S) and transition of projects to services and operations.
• Experience and certification in Agile Project Management (Agile PM, Scrum)
• Experience and certification in Service Management (i.e. ITIL V3 or V4)

Education

• A Master's degree at a nationally recognised/certified University in a related discipline with 5 years post related experience. Or a Bachelor's degree with 8 years post related experience.

Working Location

• The Hague, Netherlands

Working Policy

• Hybrid – on-site minimum 3 days a week

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance