Netherlands Job Openings
Marriott International, Inc
Public Area Attendant
FULL TIME
October 10, 2024
Job Category Housekeeping & Laundry
Location W Amsterdam, Spuistraat 175, Amsterdam, Netherlands, Netherlands VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
- You are part of a bigger team, and the entire team is responsible for making the guests dream come true.
- Being in the know: you are the expert when it comes to our public areas, rooms and hotel facilities.
- Ensure you are following service standards and operating procedures from the beginning to the end of each process. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
- You will be on rotating shifts. Weekends are busiest, as well as evening/nights, so expect to be on shift then.
- Ensuring you are well prepared for the shift ahead of you, as well as your colleagues after you. Mise en Place will be your life saver.
- You will be working in a fast paced environment, under pressure. Gotta love it.
- We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage. You act as a liaison to coordinate the efforts of Style, Engineering, Welcome Desk, and Laundry.
- Ensuring all Public Areas and Heart of House areas of the hotel are always sparkling.
- Responding to personal guests request, even if the guests didn’t know they needed something.
- Reporting any maintenance problems, safety hazards, accidents, or injuries;
- Welcome and acknowledge each guest with a smile, make eye contact, and use the guest's name when possible
- Respond promptly to requests from Style supervisor/coordinator.
- Ensure correct usage of machinery and cleaning supplies.
- Clean rooms when needed during night shifts.
- Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
- Minimum of one-year experience in the same or similar role
- Fluency in English
- Dutch and any other language is appreciated
- Experience in the Luxury Segment is an advantage
- Work Permit for The Netherlands is required.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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