• Booking and coordinating meetings
• Receive incoming sales requests and compile the necessary documents to support the need
• Manage and maintain sales-related documents throughout the sales process
• Gather materials and assemble information packages
• Enter, retrieve, reconcile, and verify information in Sales Force
• Participate in local and international (mainly in Europe) events and trade shows to support SOTI’s sales teams and resellers
• Act as a point of contact with our Channel Partners and customers to assist with creating business letters, creating quotes in our CRM and re-working quotes and orders
• Researching contacts on behalf of the sales team
• Fine tuning data records in the CRM system
• Work collaboratively with the sales team across the region and with the regional manager
• Collect data to create reports
• Expediting and closing sales quotes

• 1-2 years of experience in a role within customer service or the administrative field
• Ability meet deadlines in a timely manner
• Well organized and responsible with an aptitude in problem-solving
• Ability to excel in a team-oriented, collaborative and fast-paced environment
• Highly motivated, self-starter with a high degree of initiative, a can-do attitude, results and goal-driven mindset and the ability to achieve set targets
• Polished customer service skills and an ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Organizational ability and attention to detail
• Strong work ethic, ability to adapt to rapidly-changing environments and a positive attitude
• Good computer skills (MS Office)
• Excellent verbal and written communication skills
• Fluent in Dutch and English is essential