Netherlands Job Openings
Dow
Senior Customs and Trade Compliance Coordinator
Terneuzen
FULL TIME
September 16, 2024
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
As a Senior Customs & Trade Compliance Coordinator, you handle a variety of exceptions in the customs process and advises internal customers on general trade compliance related issues. This role requires full proficiency in a range of technical processes and procedures through job-related training and considerable on-the-job experience to perform a variety of work assignments. You work with a limited degree of supervision, with oversight typically only on complex new assignments. You provide solutions to analytical or scientific problems in situations that are atypical or occur infrequently based on existing precedents or procedures. You act as an informal resource for team members with less experience.
In this role, you will develop full proficiency in a range of technical processes and procedures through job-related training and on-the-job experience. You will need to be able to apply knowledge of technical processes and procedures to perform a range of work assignments. You need to understand how multiple teams coordinate efforts and resources to achieve objectives and be able to explain complex technical information to members of your own team and other teams.
It is your responsibility to provide solutions to operational or analytical problems using established procedures and practices. You will serve as informal resource on analytical, scientific method, or operational processes for less experienced team members. Your performance impacts the quality, timeliness, and effectiveness of your own work and your team’s work. You will receive supervision on new complex assignments.
Responsibilities
- Handles daily exceptions and facilitate resolutions between Site Logistics, carriers and government authorities
- Reports to government agent on a daily basis
- Resolves issues related to issuing of border crossing documents (ATRs/EURs)
- Performs first level escalation for operational issues identified by the Customs Administrator
- Participates in Supply Chain resourcing projects
- Supports the administrative process in the trade compliance team
Qualifications
- Minimum of vocational degree (MBO-4 level) is required.
- You have 3-5 years of relevant working experience.
- The critical competencies required for success are: understanding customer needs and single work process activities, teamwork, taking initiative, time management, technical proficiency in use of computer applications, analytical skills.
- Experience with SAP (GTS) is an advantage.
- Customs processes knowledge is preferred.
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
- Become a Dow shareholder through various employee stock programs.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
-
Global Paid Time Off (PTO) policies:
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
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