Netherlands Job Openings
HAL Allergy
Sr Dynamics Navision Specialist
Leiden
October 11, 2024
As Sr. Dynamics NAV Specialist you maintain and improve the Dynamics NAV platform by resolving problems and implementing new or changed functionality. You ensure that Dynamics NAV users maintain and improve their Dynamics NAV working knowledge by providing adequate training and support. Next to this you advise on business process changes regarding Dynamics NAV activities and keeps the Dynamics NAV system in a validated state. Additionally you are responsible for coordinating with (key) users from multiple departments in multiple countries. You enjoy taking the lead in projects and you make sure that the projects are successful from beginning to end. You make sure that the vendors and internal stakeholders are managed accordingly, you provide a planning and fulfil the project within the proposed delivery times.
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Maintaining and optimizing the Dynamics NAV system, interfaces to connected systems and validation documentation.
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Resolve all user requests and (complex) problems regarding Dynamics NAV in the most efficient and effective way in order to facilitate end users in their daily work.
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Analysis of requirements, and maintains, tests and integrates application components.
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Uses best practices and knowledge of business issues/processes to improve the system and make sure improvements are successfully implemented.
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Shared oversight of external consultancy work and participate in project management.
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Authorized to advise and train end users on the system.
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Implement new or changed procedures for the Dynamics NAV system.
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Contact for companies that are engaged in special activities/services related to Dynamics NAV for HAL Allergy.
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Project Managing application related changes
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Contribute to keeping the Dynamics NAV system in a validated state and up to standard.
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Handle (Dynamics NAV) change requests.
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Participate in (international) improvement projects.
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Write effective system and process documentation, including business and system requirements, process diagrams, and data flow charts.
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Act as the first point of contact for all users when it comes to questions / user problems regarding Dynamics NAV.
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Problem solving: answer/manage all reported issues and advise the internal client on handling future cases either by phone or on the work floor.
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Actively work with the helpdesk tool, follow up on requests and report the solution on the ticket.
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Register problems and identify those areas which continue to affect service to the end-user and escalate that issue to their line manager and the area deemed responsible.
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Provide user training.
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Provide international (Dynamics NAV) support.
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Provide reporting information to management.
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Bachelor degree with an IT specialization.
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At minimum of 10 years of relevant working experience.
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Proven excellent knowledge and proven experience with different Microsoft ERP/Dynamics NAV versions, specifically:
o Dynamics NAV 2009
o Dynamics NAV 2017
o Business Central
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Ability to read and understand AL, C/AL & C/SIDE.
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Proven experience with Support, Troubleshooting, Debugging, Implementing Solutions and Training.
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Ability to work in a fast paced environment.
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Extended experience in Manufacturing, Warehousing & Supply chain.
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Experience with MS SQL Server.
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Good command of the English language, both verbally and in writing.
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Willing to occasionally work out of hours to support system updates and migrations.
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Proven advanced skills in project management.
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Ability to advise users remotely, also in an international context.
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Experience with Computer System Validation and validating solutions.
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Ability to execute Change Controls independently.
- You will be part of a steadily growing and dynamic biopharmaceutical company offering a great environment for self-starters.
- A culture that is characterized by entrepreneurial spirit and close and transparent communication. The patient’s well-being is always our top priority. This combination is the basis for an interesting and challenging environment.
- You will be working in our dynamic headquarters in Leiden where we work on the full product pipeline from development to commercial production.
- Being part of a company that is geared towards helping people live happier and healthier lives.
- A competitive salary that matches your responsibilities and experience.
- A 13th month salary.
- 30 leave days.
- Company contribution to a pension package and health insurance.
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