Applicant Experience Lead (2 roles)

Based at Tauranga (x1 vacancy) and Counties Manukau (x1 vacancy)

Permanent

JR 4856528

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

Our Applicant Experience Leads will provide pivotal support across a variety of end to end recruitment processes. This is a crucial role in the provision of support and engagement to current applicants and re-engagement with previous applicants. Only the best will make it through the Police selection process and our Applicant Experience Leads are here to help.

Taking our applicant service and engagement activity, relevant communication, and constabulary recruitment data/trend management activities to the next level these roles will be expected to contribute significantly to the quality and volume targets of NZ Police recruitment.

These roles are cross-functional, fast moving and very busy!

A clear focus on continuous improvement will be expected, as will a demonstrable passion for being part of an exceptional, applicant centric team.

Our Constabulary Recruitment team thrives in a busy, supportive, and flexible environment and comprises dedicated, high energy, and passionate people who are some of the best recruitment staff in New Zealand

Key Accountabilities:
Provide support to the broader Constabulary Recruitment team’s recruitment activities via effective operational applicant contact, engagement and support initiatives.

Take ownership of effective re-engagement activities that results inprevious applicants re-entering our selection process

Contribute to the development and agile delivery of applicant management and re-engagement strategies in line with organisational requirements.

Detailed data capture, system compliance and adherence to required information management and storage protocols.

Effectively communicate with a variety of internal and external stakeholders including “courageous conversations” when required.

Contribute to relevant process compliance and issue resolution activities to ensure proactive resource utilisation and “best scenario” outcomes.

Provide input into overall Constabulary Recruitment service delivery and daily guidance, development, and support to your team.

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

Proven success in a highly applicant centric, multiple stakeholders, high pressure recruitment (or similar) environment

Demonstrable work ethic and results that encourages those around you to consistently lift their standards and seek to do things better every day.

As this is a highly people focussed role, you'll have excellent interpersonal skills and an ability to relate to people at all levels without bias. Police strive to be a diverse organisation so an understanding of, and experience with, recruitment/applicant initiatives that focus on diversity, equity and inclusion is a must.

You'll have experience in managing multiple pieces of complex work at once and working in a fast paced, service delivery focused environment that values information and a positive recruitment reputation.

Ideally, you'll have previous direct experience working in an operational recruitment role, however your personal focus on exceptional customer interactions and service delivery will have seen your career naturally evolve to a place where you can now confidently outline your point of difference in such a high demand role.

Whakaritenga motuhake | Special requirements

These roles will be based at the existing Constabulary Recruitment Hubs – these are located at the Tauranga South Police Station (x1 role) and the Counties Manukau District Head Quarters (x1 role). Some travel to other locations will be required.

This role is set at Individual Contributor level , this means your key purpose is “to deliver or enable others to deliver Our Business”.

To view the position description for this role please copy and paste this link into a new browser:

https://www.police.govt.nz/sites/default/files/pd/08-2024/applicant_experience_lead.pdf

Mo tātou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $87,306 and $91,353 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful for the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on Monday 9th September 2024. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact ashna.narayan@police.govt.nz