New Zealand Job Openings
Waste Management
Applications Support Analyst - JDE
Auckland
FULL TIME
August 22, 2024
About Us
Here at WM New Zealand Ltd we do much more than collect residential or commercial waste. We are New Zealand’s leading resource recovery, recycling and waste management provider who are committed to safeguarding our beautiful environment. This is done through sustainable management of our valuable resources. Put simply, sustainability is what we do!
Job Description
About the Role
Are you a tech-savvy problem-solver with a knack for applications? We’re on the hunt for an experienced Applications Support Analyst specialising in ERP systems who’s passionate about enterprise applications and driven to make a difference. Bringing with you at least 3-5 years of experience in a similar role and are ready to take your career to the next level, we want to hear from you!
At WM New Zealand, we believe in fostering a dynamic work environment where innovation thrives. We’re not just looking for a team member—we’re looking for someone who will take ownership of their role and drive meaningful change. Here, you’ll be part of a collaborative team that values your insights and expertise.
Key responsibilities:
- Provide high-level application support (Level 2 and 3) to internal teams, ensuring issues are resolved promptly and effectively.
- Review, analyse, and enhance ERP modules to better meet business needs. Implement solutions that drive efficiency and effectiveness.
- Engage with users to gather requirements, deliver training, and support them through upgrades and system changes.
- Create and maintain technical documentation, identify opportunities for process improvements, and participate in system testing and user acceptance testing (UAT).
- Utilize your deep knowledge of ERP modules to provide exceptional support and enhancements.
Qualifications
To be successful in this role you must have:
- Proven experience with ERP systems, ideally in JD Edwards Enterprise One.
- A strong understanding of Financial and Sales & Distribution modules is preferred.
- Ability to convey complex technical information clearly and effectively to users at all levels.
- Excellent interpersonal skills with a commitment to delivering outstanding customer service.
- Strong analytical skills with a track record of diagnosing and resolving technical issues.
- A minimum of 3+ years in a similar role with hands-on ERP experience. Knowledge of SQL Server Management Studio and ITIL principles are a plus.
Additional Information
What’s in it for you.
- Competitive salary commensurate with experience
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment that values diversity and encourages work-life balance.
- The opportunity to make a meaningful impact by contributing to sustainability and environmental conservation efforts.
If you’re a personable, solution-focused ERP expert with a passion for delivering top-notch support and driving improvements, we want to hear from you! Apply now to join our team and contribute to exciting projects that shape our digital future.
Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.
WM is an EEO employer and promotes drug and alcohol-free workplaces.
You must be in New Zealand and hold a current work visa/residency or NZ citizenship.
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