Case Manager - Wellington - Perm and Fixed term

New Zealand Job Openings

New Zealand Government

Wellington

FULL TIME

November 24, 2024

About us
The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Maori, whanau, hapu, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Permanent and Fixed term/secondments (27 June 2025) opportunities available

This critical frontline position in the Ministry of Social Development is one in which every day will be busy and demanding. It will also be highly rewarding as your work will have a meaningful impact on people's lives. Our services cover income, housing and employment so if you want a job where you can positively impact the lives of others, a Case Manager role is a challenge you will enjoy.
As part of one of our teams, you will work alongside clients to provide support to help improve their lives and enable them to move into employment and other development opportunities. We are looking for additional staff for our Wellington Service Centres.

Our Case Managers ensure clients:

Are getting everything they may need across the options of support and assistance we provide
Can easily connect to services, support and available opportunities including secure safe housing
Can successfully transition into training for work readiness or directly into work
Can maintain or gain independence and otherwise maximise their potential

About you :

If you can demonstrate the following skills, this could be a role for you
Exceptional communication skills - you will need to be articulate and have a welcoming approach, Manaakitanga to establish a rapport and get to know and understand how best to support our clients as you work with them to support the achievement of their goals
Personal integrity - you will need to prove you have sound judgement and the ability to act with honesty and fairness
Initiative - the ability to `think on your feet', make sound decisions and while following guidelines, look for solutions which may be `outside the box'
Relationship management skills - interacting across the team and around the region as well as with clients from all backgrounds and other government and social service agencies means you need to be an outgoing and positive person, happy to interact with everyone
Computer skills - you need to be comfortable navigating your way around computer systems
Fast learner - you need to be able to demonstrate you have previously learned new and complex information quickly
Problem solver - if you're curious and like discovering details and facts to find answers, this is a good trait for this role
Outcome focussed - you will need to be a person who likes achievement, who sets personal goals and who is able to work with others to help them set goals and discover their potential Work well under pressure - you need to be organised and love being busy to succeed in this role
Empathy and a non-judgmental approach to serving others are essential attributes

What we offer:
We will provide you with a positive work environment, where we all support each other to achieve excellent outcomes for our clients. We will provide great training, support and on-going professional development.

Position Description

https://www.msd.govt.nz/hr/documents/position-descriptions/dce-service-delivery/client-service-delivery/case-manager.docx

Salary range: $68,660.00 - $83,003.00

How to apply
To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.
Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.
All applications must be made online. If this is not possible or if you have any queries, please contact us at jobs@msd.govt.nz
Internal MSD Employees - please apply through your my HR portal at work. This will ensure that your my HR employee profile is visible as internal candidate.

Closing date: Wednesday 4th December 2024

Joining us
Joining MSD means being part of a whanau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Maori, Hapu, Iwi and communities to realise their own potential and aspirations.
If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.

We regret to inform you that this job opportunity is no longer available as it has expired

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