November 18, 2024 Richmond

• Keen to progress your career? Take full advantage of our tailored training, leadership, and mentoring programs; or leverage our partnerships with industry association such as Engineers Australia, Chartered Accountants, CPA Australia, Infrastructure Sustainability Council, The National Association of Women in Construction, plus many more.

• Looking to enhance your wellbeing? We will encourage you to explore flexible working arrangements where possible. We offer great benefits, including corporate health and fitness programs, health insurance discounts, personal banking support, a range of retailer discounts, up to 18 weeks paid primary carers parental leave and up to 10 days paid secondary carers leave, access to our Employee Assistance Program (including your immediate family), and the option to take more time for yourself throughout the year with our Purchase Leave Policy.

• Want to help us better the communities we live and work in? Our purpose of creating, connecting, and caring for communities is more than a saying to us – it’s a way of thinking, working, and living because we're locals too, and seek to give back in ways that strengthen and build resilient communities. We do this because we genuinely care, enjoy what we do, and even manage to have some fun along the way! You’ll find us partnering with local and national community groups, like Clontarf Foundation, Black Dog Institute, and Soldier On, in addition to indigenous groups and social enterprises, to ensure that our good work positively impacts and brings about sustainable change within our industry.

• Do we offer a ‘competitive’ salary package? Of course! Speak to our Talent Acquisition or People & Culture team to learn more.

• Conducting onsite visits (Scheduled/Unscheduled) to provide direct support where required.
• Review and analyse improvements to existing IS/IT Infrastructure, processes, and procedures.
• Troubleshooting performance issues by providing technical and advisory support.
• Creating and maintaining high-quality documentation and record keeping.
• Ensure that all set SLA times for incident and problem resolution are met along with maintaining and improving customer satisfaction levels: Onsite and/or Remote.