Want to live and work in paradise as a Guest Services Agent?
How would you like your day to start as the sun rises over the Queen Charlotte Sound, with the tranquil waterfront as your desk view?
It may be that you’ve been looking to use your proven professional experience in a new environment - and this tranquil sea change can offer just that.
The Bay of Many Coves is a remote luxury lodge in Arthur’s Bay, a 30 minute water taxi ride up the Queen Charlotte Sound from Picton, and we are looking for an exceptional people person to join our award winning team as a Guest Services Agent. This is a permanent, full-time position, for this live in role.
With an attractive remuneration package including accommodation, staff perks and a competitive salary, you will coordinate between front and back of house to help deliver an outstanding experience for our guests and deliver on their 5 star expectations.
Reporting to the Lodge Manager, you must have proven experience working in a similar role in guest services, easily manage the pressures of guests and colleagues as you act as a central source of information for guests, whilst liaising with the housekeeping, front of house and kitchen teams as required.
To be successful you will offer an exemplary standard of customer service, manage the front desk confidently to deal with enquires from guests as well as by email and phone call. You will be polite, confident, well presented and comfortable working in what can be a busy environment, with a maximum of 34 in house guests as well as casual guests coming to enjoy the resort and beautiful surroundings, requiring prioritisation and multitasking abilities.
You will be joining a small and highly engaged team, so it’s important you are a team player willing to pitch in. You will also be comfortable working and living in a remote location, happily taking advantage of the many outdoor activities at our doorstep including kayaking, swimming and hiking.
We are especially open to offering this opportunity to a couple with complementary skills, so we welcome your interest and conversation about your suitability as a team of two. Other roles that your partner could be of value to us in include but are not limited to Housekeeping, Front of House, Maintenance or a Chef. You must have current working rights in New Zealand to apply.
Expression of interest can be sent to dm@bayofmanycoves.co.nz along with brief answers to the following questions:
- We are looking for candidates with a desire to work here permanently, so please only apply if you have suitable work rights, and inform us of your plans & how long are you looking to commit to work for?
- When you could start working if you are successful?
- A little description of the most relevant experience you have that would fit the roles available.
Applications close 3rd March, however interviews will be conducted starting immediately, with anticipated start date from 4th March.
Job Types: Full-time, Fixed term contract, Seasonal, Temp to perm
Benefits:

• Employee discount
• Housing allowance
• Professional development assistance

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Morning shift
• Weekend availability

Supplementary Pay:

• Tips

Application Question(s):

• Are you willing to relocate and live on site in a remote location, a 30 minute Water Taxi ride from the nearest town, Picton.

Experience:

• Guest Service Front Desk: 1 year (Preferred)

Language:

• English (Required)

Expected Start Date: 21/10/2024