New Zealand Job Openings
Dell
Service Delivery Manager - Auckland
November 5, 2024
You will:
- Be the Head of delivery for this engagement who is accountable for all elements of services scope
- Lead a hybrid team that spans across Technical Delivery, Project Management, Capacity Management, Service Governance, Risk/Vulnerability – all facets of managed services delivery
- Manage components of the P&L including Revenue, Margin, Utilisation and ongoing efficiencies / service improvement initiatives
- Engage with our customers to develop leadership relations and facilitate outstanding customer experience
- Collaborate with Dell Technologies business units and promote the success of Managed Services
- Assist in maintaining talent by being part of recruiting, training and developing talent
- Optimise internal processes, practices and quality standards
Essential Requirements:
- Executive presence and deep experience/expertise in running and operating a P&L
- Advanced knowledge of finance, contract management, customer relationship, leadership and relevant industry
- Ability to deal with ambiguity, project management skills, ability to motivate, and develop teams and individuals
- Strong negotiation skills when interacting with internal organization and 3rd parties
- Demonstrated experience leading large remote teams
- Typically 10+ years of relevant experience or equivalent combination of education and work experience
- Typically requires 4+ years managerial/leadership experience
- Bachelors Degree and/or education in relevant fields would be advantageous
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Job ID:R255180
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