Company: Xiaoxiong Trip Limited
Location: Auckland
Position: Systems Administrator
Job Type: Full-time
About Us: Xiaoxiong Trip Limited is a leading travel company, proudly certified and licensed by the New Zealand government since 2016. We are committed to providing our clients with tailor-made travel experiences, ensuring that each journey is both memorable and seamless. With a focus on high-quality service, innovation, and personalized travel planning, we are expanding our digital infrastructure to enhance the overall experience for our clients.
Summary: We are seeking a talented Systems Administrator to join Xiaoxiong Trip, a dynamic, fast-growing travel company. In this role, you will have the opportunity to combine your technical expertise with a critical responsibility for managing and optimizing our entire system infrastructure. You’ll ensure our systems operate securely, efficiently, and reliably, helping us continue to deliver exceptional travel services.
Key Responsibilities:

• Database Management:
  
• Designing and maintaining database architecture, data structures, tables, dictionaries, and naming conventions to ensure the accuracy and completeness of all data master files.
  
• Implementing and administering database documentation, guidelines, policies, and procedures.
  
• Testing database systems and upgrades by debugging, tracking, and resolving issues as per approved quality testing scripts, procedures, and processes.
  
• System Security & Recovery:
  
• Performing operational establishment and preventive maintenance of backups and recovery procedures, enforcing security and integrity controls.
  
• Accepting responsibility for system security, disaster recovery planning, and operational management processes.
  
• Liaising with security vendors, suppliers, service providers, and external resources; installing and maintaining software security applications while monitoring contractual obligations, performance delivery, and service level agreements.
  
• Network & Server Management:
  
• Troubleshooting and providing support in diagnosing, resolving, and repairing server-related hardware and software malfunctions, including workstations and communication infrastructure.
  
• Ensuring the design of computer sites allows all components to work together properly and monitoring the performance of networks, making necessary adjustments.
  
• Continually assessing the current computer site to determine future network needs, recommending enhancements for the implementation of future servers and networks.
  
• Documentation & Policies:
  
• Preparing and maintaining system documentation, policies, and instructions.
  
• Recording and detailing operational procedures and system logs.
  
• System Optimization:
  
• Planning, developing, installing, troubleshooting, maintaining, and supporting operating systems and associated server hardware, software, and databases, ensuring optimum system integrity, security, backup, and performance.
  

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
  
• Proven experience as a Systems Administrator or in a similar role is preferable.
  
• Strong understanding of database architecture, server maintenance, and network security.
  
• Experience in disaster recovery, system backups, and preventive maintenance.
  
• Knowledge of system security measures and the ability to troubleshoot hardware and software issues.
  
• Excellent communication and problem-solving skills.
  

How to Apply: Please submit your CV detailing your experience and qualifications online. We look forward to welcoming a new team member who shares our dedication to excellence and innovative travel services.