WHAT'S THE ROLE?
Hilti New Zealand is seeking a highly skilled and organised Warehouse Specialist to join our Logistics team in Auckland. If you are passionate about creating a world-class customer experience by improving and sustaining a high standard of warehouse and contract logistics services across the business, we’d like to hear from you!
WHO IS HILTI?
Hilti provides leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
WHAT DOES THE ROLE INVOLVE?
The Warehouse Specialist role with Hilti New Zealand is an excellent step-up opportunity for candidates with a background in Logistics Coordination or Dispatch Operations. Reporting to the Head of Operations – Logistics, you will be a valued and an integral part of a close-knit team at our Head Office in Ellerslie with frequent travel to our Auckland sites and 3PL warehouse.
Key duties include, but are not limited to:

• Assist in development of our overall physical logistics strategy, aligning it with customer expectations and execution through all our logistics partners
• Plan, direct and manage the 3PL to ensure timely flow of orders, product receipt, dispatch and good housekeeping controls
• Lead the Warehouse operations – drive daily/weekly operations meetings through Shopfloor meetings
• Managing Inventory in the warehouse by conducting regular stock audits with a goal to reduce shrinkage
• Managing the Hilti Internal controls process by ensuring compliance is followed in all aspects of warehouse operations
• Improve overall on-time in-full qualitative dispatch of orders, review accuracy and cost effectiveness of warehouse performance
• Handle and resolve all complaint escalations (customers and internal)

• Supporting negotiations with 3PL Warehouse providers as required

WHAT DO WE OFFER?
We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:

• Genuine career advancement (more than 80% of all leadership roles are filled internally)
• Competitive salary and above-average performance bonus
• Life Insurance cover
• Private Health Insurance and Employee Assistance Programme
• Paid birthday leave
• Paid leave to work on charitable projects
• Wellness subsidy to support an activity for your physical or mental health

WHAT YOU NEED IS:
As the ideal candidate, you will prefer to leverage the Lean mindset in every action, project, initiative and decision. You will strive to bring continual improvements in both cost and service to enhance our end-customer experience.
Some of the key requisites that will help achieve success in this role are:

• Minimum 3 years’ experience in Warehouse and Logistics Operations; preferably in a fast-paced FMCG environment
• Previous experience in management of 3PL partners is highly desirable, but not mandatory
• A Bachelor’s degree is required for this role
• Ability to ensure adherence to corporate work Health and Safety policies and procedures
• Good computer literacy and experience with Warehouse management systems(WMS); SAP experience will be beneficial
• Advanced reporting skills with Microsoft excel, and knowledge of Business Intelligence systems
• Positive attitude and excellent interpersonal skills to manage and facilitate cross departmental collaboration and projects

WHY SHOULD YOU APPLY?
We employ many different nationalities within Hilti New Zealand and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate.

Hilti New Zealand is committed to creating a fair and respectful working climate for all employees, suppliers, and partners. We promote equal treatment of all employees or potential employees irrespective of ethnic origin, colour, sexual orientation, nationality, religion, belief, disability, age, gender, maternity, marital or civil partnership or any other characteristic. Our zero tolerance approach to discrimination is outlined in our Code of Conduct, and we strive to maintain a culture of inclusivity. We perform at our best in a caring and inclusive culture that creates enthusiastic customers and building a better future.

E ū ana a Hilti New Zealand ki te hanga i te āhuatanga mahi tōkeke me te whakaute mō te katoa o ngā kaimahi, kaiwhakarato, me ngā hoa kamupene. E whakatairanga ana mātou i te mana ōrite o ngā kaimahi katoa, o ērā rānei e rapu mahi ana me mātou, ahakoa te mātāwaka, te tae o te kiri, te aronga hōkaka, te iwi tūturu, te hāhi, te whakapono, te hauātanga, te pakeke, te ira tangata, te hapūtanga, te hononga mārena, ā-ture rānei, tētahi atu āhuatanga rānei. Kua whakarāpopotohia tā mātou kore rata rawa ki te whakatoihara i tā mātou Tikanga Whanonga, ka mutu, e ngana tonu ana mātou te whakarite i te ahurea kauawhi. Ki te mahi tātou i tētahi taiao atawhai me te kauawhi tērā ka hanga i ngā kiritaki whakamiha me te anamata pai ake, ka tino papai rawa ā tātou mahi.

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