Nigeria Job Openings
Luminiscence Skincare Ltd.
Customer Care / Sales Associate
Abuja
FULL TIME
October 28, 2024
We are a growing natural skin care brand in Lagos Nigeria. We sell via ecommerce, and have walk in stores across Nigeria.
The Customer Care/ Sales Associate for this role will handle the Abuja store in Garki.
Responsibilities
Proven customer support experience or experience as a client service representative
Familiarity with Microsoft Word and Excel
Ability to multi-task, prioritize, and manage time effectively.
Proximity to Garki is a must as this is a physical role.
Job Type: Full-time
Pay: ₦60,000.00 - ₦70,000.00 per month
The Customer Care/ Sales Associate for this role will handle the Abuja store in Garki.
Responsibilities
- Pack orders for dispatch to logistics companies (they will come to pickup from you). Monitor delivery process, ensuring that orders are delivered as agreed with customer
- Attend to customers when they come to the store, or via the sales line.
- Find out the customer's needs and recommend the right product for them to use.
- Inform customer of deals and promotions and increase sales by recommending complementary items to go with their requests in order to sell as many products as possible per customer.
- Give advice and guidance on product selection to customers, explain how products work, and demonstrate how to use products where possible using provided graphics
- Handle customer complaints provide appropriate solutions; follow up to ensure resolution and escalate issues to appropriate Manager as necessary.
- Inventory management of your store, ensuring that you have enough stock to fulfil orders on a daily basis.
Proven customer support experience or experience as a client service representative
Familiarity with Microsoft Word and Excel
Ability to multi-task, prioritize, and manage time effectively.
Proximity to Garki is a must as this is a physical role.
Job Type: Full-time
Pay: ₦60,000.00 - ₦70,000.00 per month
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