The Head of Logistics will be responsible for developing logistics strategies that align
with business objectives, aiming for cost-efficiency and operational scalability. Key
responsibilities include managing transportation networks, overseeing third-party
logistics (3PL) providers, and optimizing processes using technology to enhance
efficiency. The role also involves leading and mentoring logistics teams, managing
the department's budget, and monitoring key performance indicators (KPIs) to report
on delivery times, and costs. Ensuring compliance with legal and safety standards,
and working with customer service to resolve logistics-related issues, are also
essential.
KEY DUTIES
Logistics Strategy & Planning

• Develop and implement logistics strategies that align with the overall business goals, ensuring cost-effectiveness, operational efficiency, and scalability.

Transportation & Delivery

• Manage the transportation network to ensure timely and cost-efficient delivery of products to customers.
• Oversee relationships with third-party logistics (3PL) providers, couriers, and freight companies.

Technology & Process Optimization

• Implement and leverage technology (such as transportation management systems) to improve logistics operations.
• Continuously analyze and optimize processes to reduce costs and enhance efficiency.

Team Leadership & Development

• Lead, mentor, and develop the logistics team, including warehouse staff, fleet managers, and delivery teams.
• Foster a culture of continuous improvement, accountability, and high performance.

Budget Management

• Prepare and manage the logistics department budget, focusing on cost control, waste reduction, and maximizing return on investment.

KPIs & Reporting:

• Establish and monitor key performance indicators (KPIs) to measure the efficiency and effectiveness of logistics operations.
• Provide regular reports to senior management on performance metrics, including delivery times, cost per delivery, and warehouse productivity.

Customer Experience

• Work closely with the customer service team to ensure a seamless customer experience.
• Address any logistics-related customer complaints or issues and implement corrective measures.

Compliance & Safety

• Ensure all logistics operations comply with legal requirements and safety standards, including handling, transportation, and storage of goods.

Job Types: Full-time, Permanent
Experience:

• worki: 5 years (Preferred)