Operations Assistant - The Pamper Trap Company
About The Pamper Trap Company:
The Pamper Trap Company is a leading gifting service based in Lagos, Nigeria, specializing in curating luxurious and personalized gift experiences for discerning clients. Learn more about us on Linked In and Instagram (@The Pamper Trap).
To Apply:
Please complete this Google Form by October 5th, 2024: https://forms.gle/XUmi H8E8ZEfxm DNL7
Job Summary:
We are seeking a highly organized and motivated Operations Assistant to join our growing team. This role is crucial to the smooth and efficient running of our daily operations, requiring a proactive individual with strong problem-solving skills and a passion for exceeding customer expectations. The ideal candidate will be comfortable juggling multiple tasks, working independently, and collaborating effectively with various teams. This is a full-time, on-site position based in VGC, Chevron, Ajah, or surrounding areas.
Responsibilities:

• Procurement, Inventory, and Vendor Management: Source, negotiate with, and manage relationships with vendors to ensure timely procurement of high-quality gifting materials and supplies. Maintain accurate inventory records and implement strategies to optimize stock levels.
• Logistics and Operations: Oversee the efficient flow of goods and services, from order placement to delivery, ensuring timely and accurate fulfillment of customer orders. This includes coordinating with delivery partners and managing logistics processes.
• Quality Assurance: Maintain and improve existing Quality Assurance Standards and Standard Operating Guidelines, ensuring consistent high quality in all aspects of our operations.
• Project Coordination: Coordinate and successfully complete assigned projects from initiation to completion, adhering to deadlines and budgets.
• Reporting and Analysis: Prepare and submit periodic reports on key operational metrics, proactively identifying areas for improvement and presenting data-driven insights.
• Customer Success: Contribute to exceptional customer experiences through proactive communication, efficient problem-solving, and a client-focused approach. This may include direct client interaction.
• Administrative Support: Provide general administrative support as needed, including data entry, filing, and other tasks.

Qualifications:

• Bachelor's degree preferred.
• 2+ years of experience in a similar operational role, demonstrating proficiency in procurement, inventory management, and logistics.
• Proven ability to adopt, improve, and implement Quality Assurance Standards and Standard Operating Procedures.
• Strong organizational skills, attention to detail, and ability to prioritize tasks effectively in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to communicate effectively with diverse teams and clients.
• Proficiency in Microsoft Office Suite.
• Strong problem-solving skills and a proactive approach to identifying and resolving operational challenges.
• Comfort working with multiple teams across the business.
• Willingness to go the extra mile to ensure the overall success of the organization.
• Location: Must reside in VGC, Chevron, Ajah, or the immediate surrounding areas.

Bonus Skills:
Experience with any of the following applications is a plus: Canva, Instagram, Tik Tok, Mailchimp, Gantt charts, To-Do/Planner apps, Pinterest, You Tube, Whats App.
Job Type: Full-time
Pay: From ₦80,000.00 per month
Application Deadline: 05/10/2024