DHL Express is looking for an Operations Support & Service Partner Specialist!

DHL is the world's largest logistics company represented in 220 countries and territories. DHL Express ensures that documents, packages, and pallets arrive safely and quickly - all over the world.
We at DHL Express are ambitious! We will strengthen our position in the Norwegian market. The key is to invest in the competence and development of our employees so that we are the customer's first choice - every time. We guarantee a hectic and challenging everyday life in an international environment.

Tasks and areas of responsibility:

• Responsible for carrier settlement, and through this help to ensure that the use of costs is reasonable by flagging deviations on productivity and profitability
• Follow-up, testing and development of Service Partner Management System (SPMS), and be responsible for education and training
• Invoice control and accounting in Basware or a similar app, as well as internal and onward invoicing
• Creation and control of carrier contracts, as well as ensuring that contracts are valid contracts
• Creation and implementation of new carriers when required
• Follow-up of time and absence registration for the employees belonging to the department
• Ordering goods and services, and creating new suppliers
• Ordering and warehousing of work clothes for Norway Operations
• Follow-up of routines and procedures within Service Partner Management
• Assist with reporting of Due Diligence for Service Partners which includes credit checks
• Implement audits with the service partner management and SPMS audits at the various stations
• Assist the Norway Ground OPS Manager with tasks related to cost and quality follow-up in general
• Assist with various tasks related to Norway Ground OPS

Characteristics and qualifications:

• You must have good abilities to communicate effectively with different departments and external partners
• Good communication and collaboration skills
• You must be able to handle several tasks at the same time and prioritize effectively
• Commercial business understanding and a good understanding of accounting principles and practice
• You must be good at analyzing different types of information, and use this information to make decisions when needed
• You are accurate, analytical and concerned with quality
• Good knowledge of IT and Excel, as well as experience with other analysis tools. It would be an advantage to be used to working with Power BI
• Good language skills in Norwegian and English, both orally and in writing
• Education in accounting, finance or a related field is an advantage
• Experience from similar roles, and previous experience from operational support roles can be useful

For more information about the position, please contact Brian Munyari by email to brian.munyari@dhl.com.

Position type: Permanent, full-time
Workplace: Berger
Application deadline: 06/10/2024

DHL is the global market leader of the international express and logistics industry. DHL Norway consists of three divisions: DHL Express, DHL Global Forwarding Freight and DHL Supply Chain. We cover everything from air, road and sea transport, as well as specially adapted logistics solutions. DHL's international network, which includes more than 220 countries and territories, and our skilled employees ensure that DHL can offer fast and reliable services.