Norway Job Openings

HCL Technologies

Senior Technical Architect

Bergen

FULL TIME

October 9, 2024

Bergen

Norway

Job Family

Architecture / Design

No. of Positions

Job Description (Posting).

Project- Kongsberg Role-SASkills-Omnichannel experience Setup D365 Contact Center, Unified Routing and Assignment, Agent Experience profiles, Workforce Management, Agent Productivity, Bots, Voice, Email Knowledge Management, Teams Colaboration, Analytics and insights Solid Microsoft platform Software or IT experience, minimum of 5 years of professional experience within a consultancy environment5+ years of experience as either a technical lead, technical architect or solution architect with Dynamics 365At least 5 end-to-end full life cycle implementations of Dynamics 365Expert knowledge of at least 4 of the following modules, Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service or Portals Knowledge and experience of Enterprise Application Integration and Architecture patterns Knowledge of UML, BPMN and Archi Mate desirable Able to manage or lead multiple large projects (6-24 months) with advanced organizational skills Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process Advanced use of Microsoft Project, Excel, Word, and Visio (1.) To design and architect large-scale solutions, ensuring scalability, performance, and security. (2.) To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and delivery risks are mitigated. (3.) To continuously upskill with cutting-edge tech to deliver high-quality, future-proof solutions meeting client expectations and industry standards. (4.) To leverage domainortech expertise to gather client needs, deliver solutions, and craft a technology strategy aligned with business goals.

Employee Group

Business Line FT

Entity

CSW

Auto req ID

1470035BR

Expected Date of Closure

15-Oct-2024

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