Pakistan Job Openings

Next Gen Technologies Pvt Ltd

Call Center Agents

Rāwalpindi

FULL TIME

September 16, 2024

Next Gen Technologies stands today among the leading Performance Marketing Companies, with its core expertise in pay per call, pay per lead, and cost per acquisition models. Next Gen Technologies is headquartered in the heart of Rawalpindi, cultivating the best talent in the Pakistan. Next Gen Technologies has become an industry-leading marketing company through Next Gen Technologies our proprietary technology to provide a clear and accurate understanding of marketing ROI.
Role Description
This is a full-time on-site role for a Call Center Agent on Home Improvement. The Call Center Agent will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. They will interact with customers via phone, email, and live chat, communicating with them about products, services, and resolving queries. The Call Center Agent will escalate issues to the management, follow-up on customer inquiries, and maintain accurate customer records.
Qualifications

Customer Service Representatives and Customer Support skills
Strong focus on Customer Satisfaction and Customer Service
Excellent communication and active listening skills
Ability to multitask and work under pressure
Positive attitude and problem solving skills
Experience in a customer service role is preferred
High school diploma or equivalent, with a focus in Business Administration or related field

NOTE: THIS IS A USA BASED CALL CENTRE SO OBVIOUSLY IT IS A NIGHT SHIFT JOB, FRESH AS WELL AS EXPERIENCED PERSONS ARE WELCOMED. FEMALES ARE ENCOURAGED TO APPLY.
Contact US:
Whatsapp : 0343-7958988
Address : Nextgen Arcade, near Shah Khalid Colony, Rawalpindi
Location :https://maps.app.goo.gl/Cmzn7Bm HYGtrd PDJ6
Job Types: Full-time, Fresher
Pay: From Rs35,000.00 per month

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