Pakistan Job Openings
Next Gen Technologies Pvt Ltd
Experienced Call Center Agents
Rāwalpindi
FULL TIME
September 13, 2024
Role Description
This is a full-time on-site role for a Experienced Call Center Agent on Home Improvement. The Experienced Call Center Agent will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. They will interact with customers via phone, email, and live chat, communicating with them about products, services, and resolving queries. The Experienced Call Center Agent will escalate issues to the management, follow-up on customer inquiries, and maintain accurate customer records.
Qualifications
- Customer Service Representatives and Customer Support skills
- Strong focus on Customer Satisfaction and Customer Service
- Excellent communication and active listening skills
- Ability to multitask and work under pressure
- Positive attitude and problem solving skills
- Experience in a customer service role is preferred
- High school diploma or equivalent, with a focus in Business Administration or related field
Whatsapp : 0343-7958988
Address : Nextgen Arcade, near Shah Khalid Colony, Rawalpindi
Location :https://maps.app.goo.gl/Cmzn7Bm HYGtrd PDJ6
Job Types: Full-time, Fresher
Pay: From Rs35,000.00 per month
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