Pakistan Job Openings
eZhire Private Limited
International Customer Service Representative (Rotational Shifts)
Karāchi
FULL TIME
October 22, 2024
e Zhire is a car rental app that helps customers get a car delivered, on-demand, 24/7 in the UAE, Pakistan, and Saudi Arabia. We help enable freedom for our customers by simplifying the car rental process.
There's this notion in the market that in order to get a rental car, you’ll need to spend a lot of money and take on a lot of hassle. But we know there's a better way. One where what's good for the consumer is also good for business.
Work shift - 6 days a week.
Job responsibilities and requirements:
- Maintain the highest level of service by dealing with customers in a friendly, efficient, and attentive manner.
- Responding to instant chat queries and customer emails, answering questions, and resolving any issues.
- Excellent communication and problem-solving skills.
- Multi-tasking abilities.
- Patience when handling tough cases.
- Fluency in English both written and spoken is a must.
- Prior experience in any international campaign.
- Experience as a Customer Support Specialist or similar CS role.
- 1-2 years of Customer Service/Sales experience
- Experience and working knowledge of CRM systems
- Demonstrable track record of over-achieving quota
- Strong written and verbal communication skills
Pay: Rs70,000.00 - Rs95,000.00 per month
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