**** Please Read the post in detail before you apply *****

• This is an office (Lahore, Gulberg) based job, if you are looking for an remote position, please do not continue.
• You must submit your voice note in English as asked in the Questions area
• Any application submitted without providing the answers of asked questions will not be considered.

Staff Operations Manager
Location: Lahore
Job Type: Full-Time
Position Overview:
We are seeking a highly organized and proactive Staff Operations Manager to oversee the coordination and management of our team out of Pakistan. The ideal candidate will have strong leadership skills and an excellent command of English, both written and spoken, to effectively communicate with staff and clients. This role involves managing staff schedules, monitoring performance, and ensuring smooth communication and operations.
Key Responsibilities:

• Staff Scheduling: Develop and manage shift schedules for security personnel, ensuring coverage for all necessary hours.
• Performance Monitoring and Reporting: Oversee security staff during their shifts to ensure duties are being performed as required. Submit daily reports detailing performance, attendance, and any incidents.
• Communication and Coordination: Act as the primary point of contact for staff, providing instructions, addressing concerns, and maintaining clear communication. Liaise with clients, especially during emergencies or important events, to keep them informed and ensure all needs are met.
• Time Management: Track working hours of staff to ensure shifts are completed on time and within company guidelines.
• Emergency Response: Monitor security operations closely and respond to any emergencies or issues, coordinating with both staff and clients to resolve situations swiftly.
• Training and Support: Assist with the onboarding and training of new staff, ensuring they understand their responsibilities and are equipped to perform their duties effectively.

Qualifications:

• Prior experience in security management, staff coordination, or a related field.
• Excellent English communication skills, both written and spoken.
• Strong leadership, communication, and organizational skills.
• Ability to handle high-pressure situations calmly and effectively.
• Proficiency in using management tools and communication platforms.

If you are an experienced manager with a talent for organizing and motivating teams, we encourage you to apply for the Staff Operations Manager role.
Submit your resume and a voice note explaining why you would be a great fit for this position.
Job Type: Full-time
Pay: Rs60,000.00 - Rs75,000.00 per month
Application Question(s):

• Do you understand that you will be working at night mostly (PK Time, but not limited)?
• Please submit your voice note in attachment, explaining why you are a good fit for this job.
• Do you understand that this is a not a remote job, and you will be working with in the office premisses?