Panama Job Openings

Paradise Found Resorts & Hotels

Front Desk Agent - Panama City

Panama City

FULL TIME

November 12, 2024

Come join the Team that set the standard in excellent service! Are you friendly, and have excellent customer service skills and enjoy working in a great atmosphere?
If you would like to be part of a fun-loving and innovated team, Holiday Inn Panama City may have the job for you!
Duties and Responsibilities:

Welcome guests in a friendly, prompt and professional manner recognizing IHGRewards Club Members and returning guests.
Check guests in, Issues room key, provide information on hotel services and room location.
Ensure required identification is taken from guests at check in in line with local legislative requirements
Answer record and process all guest calls, messages, request, questions or concerns.
Record guests address and other information in the Opera PMS system.
Check guests out, including resolving any late or disputed charges.
Accurately process all cashand creditcard transactions using established procedures.
Communicate any outstanding guests requests or issues to management that may require additional monitoring or follow up.
Other duties as assigned by supervisor
Must have excellent customer service skills, phone etiquette and be able to work a flexible schedule.

Benefits include:

Medical
Dental
Life insurance
HSA
Paid vacation
Holidays
Sick days
Direct deposit
Bonus incentives
Worldwide discounted room rates and many more!

Hilton, Inc. is an Equal Opportunity Employer and is proud to be a drug-free workplace.
Apply in person at Human Resources, 11127 Front Beach Road Panama City Beach, FL 32407 or Holiday Inn, Panama City, 2001 Martin Luther King Jr. Blvd., Panama City, FL 32405.
Job Type: Full-time
Benefits:

Dental insurance
Health insurance
Referral program
Vision insurance

Schedule:

8 hour shift
Day shift
Night shift
Weekends as needed

Work Location: In person

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