Philippines Job Openings

Joyce & Diana Worldwide Inc.

Account Officer (ecommerce)

Quezon City

FULL TIME

October 11, 2024

Background of e-commerce: Home de Luxe is the leading online bedding brand in the e-commerce space in the Philippines. We are present on Lazada, Shopee and Zalora, and are growing our social media presence on Instagram, Facebook and other channels. Our e-commerce team is energetic, smart and ambitious. Our founder is a graduate at Wharton Business School in the US, and featured on Forbes 30 Under 30 Asia in 2022 and works directly with the e-commerce team.
Primary responsibilities:
· Drive sales and marketing efforts to meet sales target for Lazada and Shopee store
· Sign up for events with pricelist and promo tools
· Work with graphics team to build marketing collaterals
· Customer chat for day-to-day customer questions
· Manage marketing ads for store, Tiktok, facebook and IG
· Set effective ads to drive sales and optimize ROI
· Day-to-day ecommerce store operations, incl. customer services and returns, managing product listings, promotions, etc
· Not necessary but a plus: willing to do livestreaming for brand on Lazada/Shopee
· Collaborate with warehouse team for shipping on time, returns and refunds, etc
· Deal with any conflicts or issues quickly
· General day to day tasks as required and needed
Experience requirements
· At least 3+ years of relevant experience
· Not necessary but a plus: relevant experience in ecommerce (Lazada, Shopee, or direct brand e-commerce) or retail experience
· Flexible with work schedule – willing to OT for double double events
· Excellent presentation and communication skills, speak fluent English
· Adequate knowledge of social analytics, online marketing and major marketing channels
· Able to work under pressure at a fast-paced, challenging environment
· Must be proactive with good working attitude – not afraid to speak up when you see rooms for improvement, as your opinions will be valued
· Demonstrate confidence and leadership to work with other teams
· College degree is a must
Job Types: Full-time, Permanent
Pay: Php18,000.00 - Php30,000.00 per month
Benefits:
  • Opportunities for promotion
  • Pay raise
Schedule:
  • 8 hour shift
  • Day shift
Supplemental Pay:
  • 13th month salary
  • Overtime pay
Experience:
  • handling ecommerce campaigns & online store: 2 years (Required)
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