Apply for Administrator Role at HCL Technologies

Philippines Job Openings

HCL Technologies

Administrator

Taguig

FULL TIME

October 11, 2024

Taguig

2.5-5 Years

Philippines

No. of Positions

Job Description (Posting).

JD attached (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

Qualification

B-Tech

Employee Group

Business Line FT

City

Tagum City

Entity

INFRA

Auto req ID

1458922BR

Expected Date of Closure

18-Nov-2024

Skill (Primary)

DWP-USS-SERVICE DESK

We regret to inform you that this job opportunity is no longer available as it has expired

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