Job Purpose
The ACSD Application Administration Officer is responsible for user and role maintenance of all of the bank’s business applications assigned to Information Security Group - Access Control Security Division (ISG-ACSD).
Job Duties and Responsibilities

• User and Role Maintenance – Facilitates and handles various user and access role-related requests, queries and issues received via Rush.net, email, phone, work place and work chat (i.e. access provisioning and de-provisioning, FTP, handling of new and enhanced systems etc.)
• Access Control and Security - Executes proper logical and physical control to prevent unauthorized access, modification, disclosure, misuse, manipulation and destruction of Bank information. (i.e. Proximity access maintenance, Access Handling of Resigned Employees)
• Others - Fulfills non-regular activities in compliance with information security and business requirements.
• BCP – Participates and performs ISG-ACSD duties before, during and after segment testing and BCP exercise.
• Documentation and Reports – Reviews, updates and formulates user maintenance manuals. Submits reports required by the Application Administration Department Head like productivity reports, monitoring sheets, inventories and status reports of ongoing projects.
• Projects - ISG-ACSD initiated projects and new branches for opening. Note: Due to manpower constraints, Applications Administration Officer 1 may perform user acceptance testing for and provides administration support both on ACSD and management initiated projects. (i.e. system implementation/migration/enhancement).
• Email, Work place and Work chat – Provides professional and timely response to clients of ACSD and attends to follow-up, queries coursed via work place / work chat.
• Audit - Provides internal and external audit requirements, system walkthrough and action plans on audit findings of various bank systems handled by ISG-ACSD.
• Quality of Service – Maintains a high-level end-user satisfaction, minimize complaints on the quality of service and behavioral conduct of an admin towards work, delivers and complies with the tasks assigned by supervisor/head and this include but not limited to the following:
• Participates in Service Quality initiatives and ensures that satisfactory ratings in such initiatives are attained.
• Attends seminars and training programs related to the job.
• Performs other functions assigned by Information Security Management. ACSD personnel is also expected to regularly perform additional application administration activities on top of main job function.
• Provides user and role maintenance and other service support during non-working holidays or beyond ACSD work shift schedule when needed
• Others - Actively participates in Service Quality initiatives and ensures that satisfactory ratings in such initiatives are attained. Attends seminars and training programs related to the job.
• Performs other functions as assigned by Info Sec management. Actively participates in the Bank’s sustainable finance-related activities and performs functions as assigned, to help achieve sustainable finance and other sustainability goals of the Bank.

Job Qualifications

• Education: Graduate of any 4-year course (Preferably IT)
• Experience: 2-years practical experience in security and application administration

About Us
PSBank is the thrift bank arm of the Metrobank Group. It started as a small neighborhood bank right at the heart of the historic Plaza Miranda in Quiapo, Manila, which used to be the country’s commercial and business hub. We opened our first branch in the area on September 26, 1960. Backing our strength is our parent Metropolitan Bank and Trust Company (Metrobank), the banking arm of GT Capital Holdings, Inc., the publicly listed holding firm of the family of George S.K. Ty. We continue to strive to be the country's consumer and retail bank of choice by innovating our products and services to keep up with our clients'​ ever-evolving needs. We also aim to be recognized as the banking leader in providing exceptional customer experience at every encounter. We have expanded our presence to over 250 branches and more than 600 ATMs nationwide.
Job Type: Full-time
Schedule:

• 8 hour shift
• Day shift
• Monday to Friday