JOB SUMMARY:
The one who acts as Head of the Branch. As Head, he must be able to attend to all the concerns of the customers and is open to any argument that may arise. His accountabilities are:

• Market Mapping and Research

• Sales and Marketing Activities

• Business Plan Implementation

• Business Management

• Employee Competency and Capability Development

RESPONSIBILITIES:
PLANNING:
1. Determines area or local conditions for marketing activities
2. Determines prospect Honda/Motor Ace Accredited Sales Outlet
3. Plans marketing strategies to make sure branch target is achieved
4. Ascertains major competitors’ activity and determines plans of action to keep branch revenues high
5. Develops telemarketing strategies and sales mapping
6. Projects annual budget including forecast of capital expenditures and manpower requirement
7. Develops action plans to resolve problematic accounts
8. Determines possible in-demand MC to attain high sales collection
9. Orchestrates various marketing strategies to increase branch sales and collections
10. Establishes the passing rate of 86% and above collection efficiency
11. Establishes relationship between linkages with MC outlets or personnel sales representative to foster and reach more customers
12. Prepares sales plan for area & checks for local conditions to help Area Manager establish marketing strategies
13. Establishes a step-by-step motorcycle inventory guideline
14. Establishes updated quarterly data (e.g. 2mons successive drop collection)
15. Develops potential customers
16. Tracks and recovers loyal and established customers
17. Enhances corporate Brand image
18. Assesses the effectiveness of Marketing Activities
19. Prepares countermeasures to hit Sales Target
20. Establishes Marketing Strategies and Sales Promotions /Activities/Events
LEADING:
1. Aligns to the Corporate Vision, Mission and CORE Values
2. Lead by Example at all times
3. Conducts and participates in quality meetings to communicate information and resolve problems
4. Interacts with customers to obtain additional credit information to support credit lines
5. Communicates with subordinates’ operational challenges and finds ways to solve these. 6. Encourages work motivation and uplifts employee morale
7. Conducts regular problem solving process discussions. (P-D-C-A)
8. Motivates employees through coaching by discussing about their performance
9. Conducts one-on-one employee performance measurements
10. Oversees and mentors collection performance of CSRs
11. Trains newly-hired CSR, Mechanic and Part Custodian employees and orients them on Company Policies and Procedures
12. Recognizes outstanding collectors to sustain performance goals
13. Conducts one-on-one mentoring session to all branch personnel
14. Mediates employee conflicts, resolve problems and encourages teamwork
15. Assists and cooperates with Internal Auditors during branch audit
16. Facilitates Credit Investigation on cash sales basis when CSRs are pre occupied with collection duties
17. Leads in the proper implementation of Credit Investigation to attain 100% collection
18. Communicates to Area Manager on branch updates and concerns
19. Conducts Honda Accredited Sales Outlet (HASO) visitation to determine customers and unit demands
20. Conducts performance evaluation to all branch personnel
21. Represents the corporation in any community related events
22. Conforms to Branch Managers CORE competencies
23. Conducts monthly meeting on VMV to all branch personnel
24. Consistently executes the corporate management systems (PLOC)
25. Recommends qualified and competent employees in the branch
26. Analyzes Market share data results
27. Evaluates and reviews team’s Skills, Knowledge and Attributes
28. Empowers team alignment to sales targets.
ORGANIZING:
1. Directs sales activities through personal contacts, outlets, information centers and sales force
2. Acts as approving officer on Cash Advances
3. Identifies problem accounts and provide regular updates of receivables to management. 4. Negotiates payment programs with delinquent customer
5. Identifies accounts requiring legal action
6. Makes daily work plan and organized field activities of the CSR's for maximum calls and minimum travel. Keep office notified of the itinerary
7. Administers the vehicle maintenance program of personnel under his/her direct supervision and process accident reports
8. Validates customer’s application form
9. Distributes area of assignments to Credit and Sales Representative
10. Schedules monthly meetings of Branch Personnel
11. Interviews and entertains walk-in customers in the Branch
12. Schedules monthly meeting with branch personnel or whenever necessary for performance updates or resolve issues if there are any
13. Schedules itinerary of Credit and Sales Representative's collection
14. Ensures Customer data on sales and service
15. Ensures and protects Customer information Management (CIM) 16. Ensures that all stock inventories of motorcycles, spare parts and accessories are accounted at all times
CONTROLLING:
1. Supervises all activities of the branch. Implement and ensure consistent compliance with the company standard operating procedure, policies, internal audit controls
2. Accurately monitors and controls the branch assets: Inventory/receivables on short term and sub dealers’ sales and payables to maximize bottom line performance reduce cost and satisfy customers
3. Audits actual branch assets including repossessed MC units and balances OR and collections of CSRs
4. Monitors daily cashier's report, branch expenses, documentations and other standard reports on the Trading activities
5. Conducts transportation cost analysis of CSR's and monitors gasoline and per diem allowances during on field work
6. Implements 5S cleanliness and orderliness in the branch at all times
7. Monitors branch operating expenses, including cash advance, petty cash, stationary expenditures and freight cost to ensure that expenses are within the allocated budge
8. Monitors and help improve the performance of the shop/service income and parts sales.
9. Conducts performance evaluation of personnel under his/her direct supervision
10. Evaluates and approves Installment sales application
11. Audits CSRs daily collection and closely supervises CSR's collection to reach the target of 200 accounts and attain maximum collection efficiency
12. Monitors receivables and collections and provide updates of receivables and also provide appropriate reporting procedures
13. Conducts Weekly/Monthly collectors meeting for close monitoring of CSRs sales and collection
14. Ensure on time depository of collection (No late/next day deposit of sales and collection 15. Monitoring of the reconciled transactions and balances to maintain accurate accounts. (Check the aging of accounts receivable.)
16. Close monitoring of day to day CSR’s Performance
17. Oversees the overall performance of the branch controller
18. Continuously provides information to delinquent customer’s consequences to their delayed payment
19. Conducts further investigation to the customer’s co-maker
20. Endorses problematic account for legal action
21. Controls customer complaints and proactively reports to concerns
22. Applies Control System Tools and Measurement Techniques (PDCA, Bar Graphs, Pie Charts, Pareto, etc.)
QUALIFICATIONS:

• Bachelor of Commerce preferably Major in Sales & Marketing, Economics, Accounting or Financial Manager

• 3-5 years of working experience in the same field

Job Types: Full-time, Permanent
Benefits:

• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Bonus pay
• Overtime pay
• Performance bonus