Philippines Job Openings
Sapient Hiring Hub - Philippines
Call Center Agent - Dayshift - 300 agents needed
Mandaluyong City
FULL TIME
November 4, 2024
Your Day-to-Day:
- Handle customer inquiries, provide solutions, and resolve issues across various channels.
- Offer accurate information about products, services, and company policies.
- Process orders, returns, and account updates efficiently.
- Maintain high standards of customer service and satisfaction.
- Meet performance targets for productivity, quality, and customer satisfaction.
- Document interactions and transactions accurately.
- High school diploma or equivalent required; customer facing work experience is a plus.
- No prior customer service experience necessary—we provide comprehensive training!
- Strong communication and interpersonal skills.
- Attention to detail and effective problem-solving abilities.
- Ability to work in a fast-paced environment and adapt to changing customer needs.
- Proficiency with customer service tools and systems is a plus but not required.
- Competitive Salary (up to 25K)
- Monthly Commissions
- Fast-Track Career Growth for top performers
- HMO with 2 FREE Dependents from Day 1
- Free Coffee and Biscuits at the office (because work should be enjoyable!)
- Pioneer Accounts (including Non-voice and Easy Accounts)
- Incentives, Signing Bonuses, and More Premium Perks
- Flexible Shifts (Day, Mid, and Night)
- Life Insurance & Retirement Plan for qualified team members
Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!
Job Types: Full-time, New-Grad
Pay: Php15,000.00 - Php25,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- 8 hour shift
- Day shift
- Night shift
- 13th month salary
- Anniversary bonus
- Performance bonus
- Yearly bonus
- Bachelor's (Preferred)
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