Philippines Job Openings
Fusion BPO Services Philippines
Call Center Representative
FULL TIME
August 30, 2024
Responsibilities:
- Managed both inbound and outbound customer calls, addressing a variety of inquiries and concerns.
- Provided pre-sale and post-sale support, including assistance with parts inquiries, returns, replacements, refunds, and order tracking.
- Handled order placement over the phone, offering detailed information on item descriptions, compatibility, and pricing.
- Delivered accurate quotes to customers considering future purchases and provided expert advice on auto parts and components.
- Documented all call activities and customer interactions using the company’s CRM platform
Pay: Php20,000.00 per month
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