Philippines Job Openings

Fusion BPO Services Philippines

Call Center Representative

FULL TIME

August 30, 2024

Fusion CX is Hiring for Call Center Representative, Cebu Site.
Responsibilities:
  • Managed both inbound and outbound customer calls, addressing a variety of inquiries and concerns.
  • Provided pre-sale and post-sale support, including assistance with parts inquiries, returns, replacements, refunds, and order tracking.
  • Handled order placement over the phone, offering detailed information on item descriptions, compatibility, and pricing.
  • Delivered accurate quotes to customers considering future purchases and provided expert advice on auto parts and components.
  • Documented all call activities and customer interactions using the company’s CRM platform
Job Type: Full-time
Pay: Php20,000.00 per month
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