Philippines Job Openings

Fusion BPO Services Philippines

Healthcare Representative

FULL TIME

September 16, 2024

Fusion CX is Hiring for Healthcare Representative, Cebu Site.
Responsibilities:
  • Managed both inbound customer calls, addressing a variety of patient inquiries and concerns related to healthcare services, coverage, and medical billing.
  • Provided pre-authorization support for healthcare services, assisting patients with eligibility checks, insurance claims, and payment-related queries.
  • Assisted with appointment scheduling and patient follow-up calls, ensuring timely medical care and seamless patient communication.
  • Handled order placement for medical equipment and supplies, offering detailed information on item descriptions, compatibility, and pricing for healthcare products.
  • Documented all call activities and patient interactions using the company’s healthcare CRM platform, ensuring compliance with HIPAA and other healthcare regulations.
Pay: Php 24,000.00 per month
Job Type: Full-time
Pay: Php24,000.00 per month
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