Philippines Job Openings
Sapient Philippines Hub
Chat Moderator - Food Order Taking Account - Open For Newbies
FULL TIME
September 6, 2024
Position Overview:
Assist customers with order placement, tracking deliveries, and resolving issues such as delays, incorrect orders, or payment problems.
Job Responsibilities:
- Follow up with customers on outstanding issues to ensure resolution and customer satisfaction.
- Escalate complex issues to the appropriate department or supervisor when necessary.
- Assist customers with basic technical support related to the food delivery app or website.
- Encourage customers to try new items or take advantage of special offers.
- Adhere to call center scripts, guidelines, and quality standards.
- Competitive Salary: Up to 25k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Up to Php25,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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