Remote Employee BPO has an outstanding opportunity for you!
Role: Credit and Collections Analyst
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential , Free Uniform, Free Meal, Company Events
Work Schedule: Mon-Fri

• Monday – Wednesday, 9pm-6am PHT
• Thursday and Friday, 11pm to 8am PHT

Work Setup: Office-based (San Fernando, Pampanga)
Summary
We are looking for a credit and collections analyst / legal collections specialist to join our team and provide administrative support to our clients. The successful candidate will be responsible for collections, scheduling payments, follow-up calls, emails, and texts to clients, reconciling daily payments, managing client files, gathering and/or sending documents from or to clients, and providing general administrative support.
Duties:

• Assemble and send out bankruptcy packets
• Daily calls, texts and emails to clients for fee collection purposes (some flexible evening hours required)
• Enter auto-debit forms into Law Pay Pro, schedule and reconcile payments daily
• Organize and maintain electronic case files, including filing credit counseling certificates
• Daily calls to clients who have completed intakes within the last 90 days for follow-up (some flexible evening hours required)
• Take calls from clients who need to make payments, schedule intakes or have other general questions.

Qualifications:

• Must have a Bachelor's or Associate degree
• Experience in collections is strongly preferred.
• Excellent English communication skills.
• Can handle inbound & outbound calls, emails, and texts.
• Knowledge with account reconciliations and other accounting duties.
• Experience with collections in a law firm is a plus.
• Excellent organizational skills.
• Mindfulness
• Ability to work independently
• Disciplined
• Takes initiative
• Eager to work in a fast paced company

Job Types: Full-time, Permanent
Benefits:

• Company Christmas gift
• Health insurance
• Paid training
• Promotion to permanent employee
• Staff meals provided

Schedule:

• 8 hour shift
• Night shift

Supplemental Pay:

• 13th month salary
• Overtime pay

Education:

• Bachelor's (Required)

Experience:

• inbound and outbound calls: 1 year (Required)
• Accounts receivable: 1 year (Required)