Philippines Job Openings

Icon Equipment Solutions Philippines

Customer Relationship Officer

Parañaque

FULL TIME

October 15, 2024

Job Summary:
The Customer Relationship Officer will be responsible for generating leads, promoting products/services, and converting prospects into customers through effective phone-based sales techniques. This role requires exceptional communication skills and a passion for delivering excellent customer experiences.
Responsibilities:
  • Conduct outbound calls to prospective customers from provided leads or cold-calling lists.
  • Present and pitch products/services to potential clients over the phone.
  • Build and maintain a strong customer database with accurate and up-to-date information.
  • Meet and exceed individual and team sales targets on a regular basis.
  • Handle customer inquiries, resolve issues, and provide appropriate solutions.
  • Keep detailed records of calls, sales, and follow-up activities in the CRM system.
Qualifications:
  • Proven work experience as a telemarketer or in a related sales role.
  • Excellent verbal communication skills and a persuasive phone presence.
  • Strong ability to engage customers, overcome objections, and close sales.
  • Goal-oriented mindset with a track record of meeting and exceeding sales targets.
  • Exceptional time management and organizational skills.
  • Ability to work independently and as part of a team.
  • Basic computer proficiency and data entry skills.
  • Bachelor's Degree holder; further education in sales or marketing is a plus.
Job Type: Full-time
Pay: Php20,000.00 - Php25,000.00 per month
Benefits:
  • Company Christmas gift
  • Company events
  • Health insurance
  • On-site parking
Schedule:
  • 8 hour shift
Ability to commute/relocate:
  • Parañaque City: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Bachelor's (Preferred)
Experience:
  • Telemarketer: 1 year (Required)
Language:
  • English (Preferred)
Expected Start Date: 10/28/2024
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