Philippines Job Openings

Chainyard Philippines OPC

Customer Service Representative (CSR)

Pasig City

FULL TIME

November 18, 2024

  • Inbound / Outbound Call Handling
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Pay: Php20,000.00 - Php25,000.00 per month
Benefits:
  • Paid training
Schedule:
  • 8 hour shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekends
Supplemental Pay:
  • 13th month salary
  • Overtime pay
Experience:
  • Customer Service Representative: 1 year (Required)
Expected Start Date: 12/02/2024
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