Philippines Job Openings
Chainyard Philippines OPC
Customer Service Representative (CSR)
Pasig City
FULL TIME
November 18, 2024
- Inbound / Outbound Call Handling
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Pay: Php20,000.00 - Php25,000.00 per month
Benefits:
- Paid training
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Overtime
- Weekends
- 13th month salary
- Overtime pay
- Customer Service Representative: 1 year (Required)
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